Waiter/Waitress

Your Journey Starts Here.

This Isn't Just A Role - It's A
Position Within A Global Lifestyle Powerhouse.

At The Group, you'll operate at the crossroads of
culture, entertainment, and commercial ambition - contributing to an ecosystem
that spans hospitality, entertainment, real estate, and beyond.

The Opportunity

A Platform for Those Who Deliver.

Whether
you're in a frontline role, a specialist function, or a leadership position,
every role presents an opportunity to make a meaningful impact.

Compensation

- A fixed monthly salary of AED 1,400 offered as part of this exciting career opportunity.

Roles and Responsibilities

You Take Ownership. You Deliver With
Precision.

You
approach your responsibilities with discipline, a clear understanding of what
the business requires, and a consistent attention to quality - working
collaboratively and focused, at all times, on delivering meaningful output.

- Previous experience of 1-2
years in a Luxury Hotel environment as a Waiter/Waitress is a plus.
- Professional, Insta-Worthy
Appearance, always adhering to FIVE’s Grooming Standards and maintaining a
polished, ‘FIVE-Styled’ demeanour.
- Flexibility to work a variety
of shifts, including weekends and holidays, based on the requirements of the
Hotel.
- A Welcoming and Enthusiastic
Energy that sets the tone for a Sensational Guest Experience.
- An elevated and energetic
Conversationalist, engaging Guests with lively discussions.
- A Proactive Nature, coupled
with a meticulous Eye for Detail, ensuring every aspect of the Operation is
curated to perfection.
- Excellent communication and
interpersonal skills, leveraging strong verbal and written skills to engage
effectively with Guests, FIVE Tribe Members, and stakeholders.
- Finds creative solutions and
take ownership of all duties and tasks assigned, while ensuring an unparalleled
Journey at FIVE.
- Skills in Improving Customer
Satisfaction and Driving Profitability, showcasing a commitment to
Industry-Leading Standards.
- ‘FIVE-Styled’ Visionary
thinking by finding creative solutions, while taking Ownership for all duties
and tasks assigned.
- Impeccable communication
skills, both verbal and written, with fluency in English (additional languages
are a plus).
- A hands-on attitude, fuelled
by a ‘Can-Do!’ Spirit.
- Greets Guests upon Arrival
with a Warm ‘FIVE-Styled’ Welcome, ensuring their Journey at FIVE is
sensational.
- Proactively acknowledges and
Remembers Guest Preferences, maintaining meticulous Guest History records to
curate unparalleled, ‘FIVE-Styled’ Service.
- Takes and delivers Food and
Beverage Orders accurately and efficiently, ensuring special Dietary
Requirements and Preferences are considered.
- Presents menus and makes
knowledgeable Recommendations based on the Guests’ Preferences and the
availability of ingredients.
- Demonstrates an Unwavering
Commitment to upholding FIVE's First-in-Class Standards, providing personalised
Service to Guests at all times.
- Ensures a Seamless Dining
Experience for Guests, Anticipating their Needs, and Fulfilling Special
Requests.
- Exhibits an exceptional
understanding of FIVE's diverse destinations, concepts, menus, events, and
bespoke offerings, enabling ‘FIVE-Star’ Guest Assistance at every touchpoint.
- Assumes Ownership of Guest
Concerns and Requests, displaying top-notch Responsiveness to Exceeding
Expectations, whilst escalating relevant concerns to the Head of Department.
- Efficiently Processes Billing
and Payments while adhering to FIVE’s industry-leading Control Procedures.
- Contributes to a Luxurious
Dining Experience by working Collaboratively with the Food and Beverage Team to
maximise Guest Satisfaction, ensuring next-level Service.
- Assists in the lavish Table
Setup and helps maintain the Dining Destination’s overall Cleanliness and
Atmosphere.
- Exemplifies the Highest
Standards of Hygiene and Safety, including adhering to proper handling of
utensils, equipment, and best-in-class Cleaning Procedures.
- Utilises remarkable Sales
Techniques to upsell and promote bespoke Services, lavish Concepts, and
exclusive Special Promotions to Elevate the Guest Experience and foster Revenue
Growth.
- Plays a Pivotal Role in the
preparation, setup, and breakdown of breath-taking Events, Parties, and
exclusive Extravaganzas.
- Embodies a Visionary Mindset
that continuously Disrupts and Breaks Boundaries.
- Attends regular Team Meetings
and ongoing bespoke Training Sessions to improve Product Knowledge and Service
Skills.
- Becomes an invaluable member
of the FIVE Tribe, fostering a buzzing atmosphere while Celebrating FIVE’s
delicious Culinary Masterpieces, Creative Concoctions and Insta-Famous Tunes.
- Contributes to the signature
behind-the-scenes 'Vibe at FIVE,' playing a vital role in the success of FIVE’s
award-winning initiatives.
What Success Looks Like

Be Part of an Organisation That
Recognises Delivery and Rewards Growth.

You'll
be part of a global, fast-growing business operating across some of the most
distinctive destinations in the industry, working alongside a diverse,
multicultural team united by shared standards, at a pace that supports real
development and where consistent delivery is recognised across every function,
brand, and territory.

You Connect

You recognise how your work affects the
wider team, the guest, and the business, and you act accordingly.

You
Represent the Brand

In
every interaction, whether with a guest, a colleague, or a partner, you
conduct yourself as a representative of the brand.

You Own It

You assume full responsibility for what
falls within your remit, and you see it through to completion with minimal
oversight.

You Deliver

Your
work is accurate, timely, and consistently meets the standard expected, while
understanding how it connects to the wider business, team output and
commercial results.

You Grow

You receive feedback constructively,
develop your capabilities with intent, and approach every challenge as an
opportunity to improve.

Ready to Join the Tribe?

If You Want to Play at the Highest
Level, We’d Like to Hear from You.

If you're inspired by high-performance environments,
energised by possibility, and driven to deliver work that truly stands out -
write to us with your CV and a brief introduction to the contact below.
Apply: https://careers.fivehotelsandresorts.com/jobs/Careers