Corporate Travel Specialist

The Opportunity

A Platform for Those Who Deliver.

Whether
you're in a frontline role, a specialist function, or a leadership position,
every role presents an opportunity to make a meaningful impact.

Roles and Responsibilities

You Take Ownership. You Deliver With
Precision.

You
approach your responsibilities with discipline, a clear understanding of what
the business requires, and a consistent attention to quality - working
collaboratively and focused, at all times, on delivering meaningful output.

What We’re
Looking For

- A Diploma or Certificate in a travel-related discipline (IATA
qualification preferred), with proven experience in corporate travel
coordination and visa processing.
- A minimum of 3 years' experience in a corporate travel, executive
travel, or hospitality travel coordination role within a fast-paced
environment.
- Proven experience managing end-to-end travel arrangements for
senior stakeholders, including Directors, Executive Leadership, and C-suite
executives.
- Comprehensive knowledge of international visa requirements and
application processes, particularly for the USA, UK, Schengen countries, China,
UAE, and other global destinations.
- Strong understanding of airline fare structures, travel policies,
hotel contracting, airport transfers, and global travel booking platforms.
- Experience working with travel management companies and external
travel partners, with the confidence to negotiate, coordinate, and resolve
travel-related matters efficiently.
- Experience managing travel billing, monthly accruals, invoice
reconciliation, and financial administration. Working knowledge of SAP Ariba or
similar procurement and invoice management systems is highly desirable.
- Exceptional organisational and time management skills, with the
ability to manage multiple urgent requests while maintaining complete accuracy.
- Outstanding stakeholder management skills, with professionalism
and confidence to communicate effectively with senior leadership and build
strong working relationships across all levels of the organization.
- A proactive, solution-driven mindset with excellent
problem-solving abilities and the confidence to make informed decisions under
pressure.
- Meticulous attention to detail, ensuring complete accuracy across
travel bookings, visa documentation, financial records, and reporting.
- Excellent verbal and written communication skills in English.
Additional languages are considered an advantage.
- A flexible, service-oriented approach, recognizing that travel
requirements in a luxury hospitality business often extend beyond standard
office hours.
- A hands-on, "Can Do" attitude with a genuine passion for
delivering seamless travel experiences and providing exceptional internal
customer service.

Key
Responsibilities

- Manage the end-to-end travel process for all stakeholders,
including flights, hotel reservations, airport transfers, travel itineraries,
and any special travel requirements.
- Deliver exceptional service and build strong relationships with
Directors, Senior Management, C-suite Executives, and other stakeholders,
ensuring a seamless travel experience.
- Respond promptly to travel requests, managing multiple priorities
with speed, accuracy, and attention to detail in a fast-paced environment.
- Proactively manage travel disruptions, itinerary changes, and
urgent requests, providing timely solutions while minimizing business impact.
- Oversee the complete visa process, including new applications,
renewals, appointment scheduling, document preparation, and submission, with
strong knowledge of visa requirements for the USA, UK, Schengen, China, UAE,
and other key destinations.
- Build and maintain effective relationships with travel agencies,
visa providers, airlines, hotels, and other external partners to ensure
efficient service delivery and competitive commercial outcomes.
- Manage the monthly travel billing cycle, including invoice
reconciliation, timely submission of accruals, processing invoices through SAP
Ariba, and actively following up with internal stakeholders to ensure supplier
payments are processed within agreed timelines.
- Maintain accurate travel records, financial documentation, visa
trackers, and reporting in accordance with company policies and audit
requirements.
- Act as the primary point of contact for all travel-related
enquiries, providing professional guidance and delivering exceptional
stakeholder experience.
- Demonstrate flexibility by supporting urgent travel requirements
outside standard business hours, including evenings, weekends, and public
holidays, when business needs require.
- Continuously identify opportunities to improve travel processes,
enhance operational efficiency, and elevate the overall travel experience
across the business.

What Success Looks Like

Be Part of an Organisation That
Recognises Delivery and Rewards Growth.

You'll
be part of a global, fast-growing business operating across some of the most
distinctive destinations in the industry, working alongside a diverse,
multicultural team united by shared standards, at a pace that supports real
development and where consistent delivery is recognised across every function,
brand, and territory.

You Connect

You recognise how your work affects the
wider team, the guest, and the business, and you act accordingly.

You
Represent the Brand

In
every interaction, whether with a guest, a colleague, or a partner, you
conduct yourself as a representative of the brand.

You Own It

You assume full responsibility for what
falls within your remit, and you see it through to completion with minimal
oversight.

You Deliver

Your
work is accurate, timely, and consistently meets the standard expected, while
understanding how it connects to the wider business, team output and
commercial results.

You Grow

You receive feedback constructively,
develop your capabilities with intent, and approach every challenge as an
opportunity to improve.

Ready to Join the Tribe?

If You Want to Play at the Highest
Level, We’d Like to Hear from You.

If you're inspired by high-performance environments,
energised by possibility, and driven to deliver work that truly stands out -
write to us with your CV and a brief introduction to the contact below.

Apply: https://careers.fivehotelsandresorts.com/jobs/Careers