Social Media Executive - Nightlife

Your Journey Starts Here.

This Isn't Just A Role - It's A
Position Within A Global Lifestyle Powerhouse.

At The Group, you'll operate at the crossroads of
culture, entertainment, and commercial ambition - contributing to an ecosystem
that spans hospitality, entertainment, real estate, and beyond.

The Opportunity

A Platform for Those Who Deliver.

Whether
you're in a frontline role, a specialist function, or a leadership position,
every role presents an opportunity to make a meaningful impact.

Roles and Responsibilities

You Take Ownership. You Deliver With
Precision.

You
approach your responsibilities with discipline, a clear understanding of what
the business requires, and a consistent attention to quality - working
collaboratively and focused, at all times, on delivering meaningful output.

- Thorough knowledge,
familiarity and interest in social media.
- Previous experience creating
content for TikTok and YouTube is a plus.
- A Proactive Nature,
coupled with a meticulous Eye for Detail, ensuring that every aspect of the
operation is Curated to Perfection.
- Excellent
interpersonal skills to engage effectively with Guests, FIVE Tribe Members, and
stakeholders.
- Next-Level
Organisational and Time-Management skills, effectively leading and inspiring
the FIVE Tribe to New Heights.
- Skills in Improving
Customer Satisfaction and Driving Profitability, showcasing a commitment to
Industry-Leading Standards.
- ‘FIVE-Styled’
Visionary thinking by finding creative solutions, while taking Ownership for
all duties and tasks assigned.
- Computer literacy,
with a mastery of Microsoft Word, Excel, PowerPoint, Outlook and all Social
Media Platforms.
- Fluent in both verbal
and written English (Additional languages are a plus).
- Flexibility to work a
variety of shifts, including weekends and holidays, based on the requirements
of the Hotel.
- A hands-on attitude,
fuelled by a ‘Can-Do!’ Spirit.
- Creates, Curates, and
Manages Content across various Social Media platforms including but not limited
to Facebook, Instagram, X, TikTok, LinkedIn and YouTube.
- Elevates FIVE’s online
reputation by Addressing Guest Concerns to ensure ‘FIVE-Styled’ customer
service.
- Oversees and Actively
Engages with FIVE’s online community, Responding to Comments, Questions, and
Reviews, elevating FIVE’s Community Management to new heights.
- Crafts Insta-Worthy Copy that communicates
the ‘Vibe at FIVE.’
- Produces Sensational Content
that highlights FIVE’s award-winning dining and nightlife offerings and promotions,
while maintaining FIVE’s Signature Tone of Voice.
- Acts as the Brand Guardian, ensuring that
Written Content and Comments maintain a Consistent Tone, Style, and Messaging,
across all platforms.
- Manages and Follows a
regular Posting Schedule, ensuring consistency and reliability.
- Reviews Content with attention to detail,
assuring Accuracy, Correct Grammar, and Style, ensuring high-quality and
error-free material.
- Tracks and Analyses
key Social Media Metrics to assess the performance of Campaigns and Content.
- Prepares and
Distributes insightful and thorough Social Media Performance and Analysis
reports.
- Captures Video Content
during Photoshoots, Events and Activations for FIVE’s social media stories.
- Monitors and Manages
online review platforms, responding appropriately and promptly to comments.
- Builds and Fosters an
Engaged Online Community, to maintain FIVE’s competitive digital edge.
- Conducts Research on
Industry Trends, Competitor Strategies, and Emerging Digital Marketing
Technologies, demonstrating a strong commitment to maintaining industry-leading
standards.
- Works with other
‘FIVERs’ to Develop and Execute new event concepts.

What Success Looks Like

Be Part of an Organisation That
Recognises Delivery and Rewards Growth.

You'll
be part of a global, fast-growing business operating across some of the most
distinctive destinations in the industry, working alongside a diverse,
multicultural team united by shared standards, at a pace that supports real
development and where consistent delivery is recognised across every function,
brand, and territory.

You Connect

You recognise how your work affects the
wider team, the guest, and the business, and you act accordingly.

You
Represent the Brand

In
every interaction, whether with a guest, a colleague, or a partner, you
conduct yourself as a representative of the brand.

You Own It

You assume full responsibility for what
falls within your remit, and you see it through to completion with minimal
oversight.

You Deliver

Your
work is accurate, timely, and consistently meets the standard expected, while
understanding how it connects to the wider business, team output and
commercial results.

You Grow

You receive feedback constructively,
develop your capabilities with intent, and approach every challenge as an
opportunity to improve.

Ready to Join the Tribe?

If You Want to Play at the Highest
Level, We’d Like to Hear from You.

If you're inspired by high-performance environments,
energised by possibility, and driven to deliver work that truly stands out -
write to us with your CV and a brief introduction to the contact below.
Apply: https://careers.fivehotelsandresorts.com/jobs/Careers