About this role
Lead with heart, serve with purpose. Join U.S.VETS to empower homeless and at-risk veterans & families rebuild their lives.
Are you a compassionate, solutions-oriented professional with a bachelors degree in social work, psychology, counseling or a related field? Do you thrive in a collaborative, fast-paced environment where your clinical insight and case management expertise can make a meaningful impact?
U.S. VETS the nations largest nonprofit dedicated to ending veteran homelessness is hiring a Case Manager II to provide comprehensive support to veterans overcoming housing instability, trauma, mental health challenges, and other barriers to long-term stability.
What Youll Do
As a Case Manager II, you will provide trauma-informed, strengths-based case management to veterans Responsibilities include:
- Conduct thorough client assessments and develop individualized service plans (IAPs) addressing housing, employment, education, recovery, legal, financial, medical, and mental health needs.
- Coordinate and monitor services with the VA, landlords, employers, treatment providers, and community resources to help clients meet their goals.
- Provide regular one-on-one meetings with clients and conduct home visits (project-based and scattered-site housing).
- Conduct home visits at project-based units or scattered sites to ensure health and welfare of clients
- Transport clients in company vehicles to appointments, interviews, court appearances and other meetings as needed.
- Facilitate life skills groups and/or therapeutic groups tailored to specialized veteran populations (e.g., female veterans, justice-involved veterans, families with children).
- Assist with crisis intervention, urgent client matters, and after-hours support as needed.
- Document all services and critical incident reports in a timely and professional fashion using MCR, and other electronic client record systems.
- Conduct random drug and alcohol screenings and ensure compliance with program rules and service plans.
- Support reporting, audits, and file reviews in collaboration with the Program Coordinator and Director of Behavioral Health.
You Are
- Mission-Driven – You are passionate about serving veterans and making a difference.
- Experienced – You have a solid foundation in case management, ideally with at-risk populations such as those experiencing homelessness, mental health disorders, or substance use.
- Organized & Adaptable – You can juggle multiple priorities, stay on top of documentation, and thrive in a team-based culture.
- Team-Oriented – Youre ready to support peers, collaborate across service team, and help elevate program quality.
Qualifications
- Bachelors degree in social work, psychology, counseling, or related field
- At least two years of work experience in case management or other roles in the social services arena
- Ability to pass background checks if assigned to programs involving incarcerated or recently released clients
- Strong communication, documentation, and organizational skills
- Proficiency in Microsoft Office and electronic records systems
- Valid and current drivers license with clean driving record to meet company insurance requirements; ability to complete and pass a driver training course
- Not required but a definite PLUS!
- Experience working with homeless, veteran or justice-involved populations
- Certification in Substance Abuse Counseling (e.g., CCAPP, CAADE)
- Experience facilitating groups or life skills classes
Why Join U.S. VETS?
- Comprehensive Benefits: Medical, dental, vision, 401(k) with match, generous PTO, and more.
- Grow Your Career: Gain valuable experience while receiving training and mentorship
- Supportive Culture: Join a team of passionate professionals committed to collaboration, partnership, and the pursuit of excellence in our service to veterans and their families.
- Make a Daily Impact: Help at-risk veterans and their families find housing, healing, and hope.
Join us to ensure no veteran is left behind. Apply today and be part of the solution.