Clerk/Cashier

JOB
SUMMARY

The Cashier will be responsible for the movement of
goods purchased by customers pass the checkout point and the securing of the
Companies cash until it is collected at the appropriate time.

Cashiers in General Pool

· Greet customers entering
the department.

· Receive payment by cash,
check, credit/debit cards, vouchers.

· Scan products and operate
scanning equipment

· Ensure tills are securely
locked if there is no cashier at the station.

· Issue receipts, refunds,
credits, or change due to customers.

· Process merchandise
returns and exchanges.

· Ensure that all credits
are authorized and signed by a manager.

· Prepare quotations for
customers and ensure that all are signed by a manager

· Answer customers’ questions
and provide information on procedures or policies.

· Resolve customer
complaints.

· Count money in cash
drawers at the beginning of shifts to ensure that amounts are correct and that
there is adequate change.

· Carefully examine cash
received to ensure that it is not counterfeit.

· Examine checks to ensure
that correct dates and amounts are written and that all checks are signed.

· Examine items that are
being cashed to ensure that they are coded and priced correctly.

· Report discrepancies in
prices and codes immediately to the Assistant Manager.

· Maintain clean and
orderly checkout areas.

· Monitor levels of cash in
tills to ensure that there are no excessive amounts.

· Report all excessive
amounts to the Accounts Department for immediate lodgment at the bank.

· Post charges against
customer’s accounts.

· Stock shelves, and mark
prices on shelves and items when needed.

· Prepare quotations per
customers’ requests.

· Count the cash in drawer
at the end of the day, ensuring cash equals receipts.

· Inform customers about
services available and assess their needs.

· Assist with inventory
counts.

Cashiers at contractor’s sales

Duties
include all of the above, along with the following:

· Process sale of
merchandise to contractors.

· Prepare duty free
quotations

· Prepare duty-free
transactions, both cash and charge.

· Accepting and processing
payment on accounts.

WORKING ENVIRONMENT:
· Extended periods of
standing may be required when dealing with customers.
· Physically able to engage in repetitive hand
movements, reaching shelves of varying heights, stoop, bend and kneel
frequently.

Requirements

SKILL:

- Mathematical
skills
- Cash
Management
- High Level
of Accuracy
- Making
Change
- Money
Handling
- Monetary
Transactions
- Differentiating
Payment Types
- Store
Reward Knowledge
- Cash
Register Use
- Point of
Sale Systems (POS)
- Scanner
Use
- Knowledge
of processing credit, debit cards etc.
- Excellent
communication, organizational and multi-tasking skills
- Strong
customer service skills
- Must be
able to speak clearly
- Maintains
a professional demeanor

QUALIFICATIONS:

Education & Experience:

· Successful passes in at least 6 CXC
subjects including English and Mathematics.

· Previous experience using a
point-of-sale system.

· Previous experience as a Cashier.