About this role
Job Responsibilities:
- Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standards
- Execute repairs under warranty to manufacturer specifications
- Diagnose, maintain, and repair vehicle automotive systems, including engine, transmission, electrical, steering, suspension, brakes, air-conditioning, etc.
- Perform multi-point inspections
- Executes the service SOP (Standard Operating Procedures) at all times.
- Utilizes AutoPoint and keeps all repair orders up to date and strives to maintain at least two recommendations per vehicle.
- Fix the vehicle right the first time! Make quality checks after each repair.
- Saves and tags parts of the job if under warranty or if requested by the customer.
- Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers, providing an estimate of the time needed for additional repairs
- Test-drive vehicles before and after repairs and test components and systems using diagnostic tools and special service equipment
- Clock on and off all repair orders as required
- Learn new technical information and techniques in formal training sessions to keep up with rapidly changing technology
- Participates in manufacturer-sponsored training programs, schools, and events.
- Adhere to company regulations and keep abreast of recalls, updates, and bulletins.
- Reports machinery malfunctions or defects to supervisor.
- Ensure the customer's vehicles are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or conditions of the vehicles.
- Input all vehicle recommendations and complete check sheets in MPI
- Find pricing and availability of needed parts in the 'notes' section in MPI
- Report any safety issues to management and ensure a clean working area
Qualifications
Job Qualifications:
- At least 2 years of mechanical experience required
- Manufacture certification is a plus but not required. We train and grow our own!
- Excellent communication service skills and essential computer skills.
- Team player who enjoys working in a fast-paced environment.
- A high level of motivation and demonstrated ability to learn and succeed
- Ability to read and comprehend instructions and information
- Proven knowledge of vehicle mechanical operations
- Valid driver's license with a good driving record