About this role
Location: Remote/WFH - PH
Type of Employment: Part-time
Work Shift: US Business Hours
About Us
At OurAssistants, we specialize in connecting U.S.-based property management, HOA, and businesses across various industries with highly skilled virtual professionals. We support a wide range of sectors—including logistics, real estate, customer service, and administrative operations—by providing reliable talent that drives efficiency and growth. Our focus is on delivering operational excellence while fostering a collaborative and growth-driven remote work environment for our team. Learn more at ourassistants.com.
Job Summary
We are seeking a highly motivated and experienced Freight Broker with hands-on experience in 3PL operations and Brokerware systems . The ideal candidate will be responsible for coordinating freight shipments, negotiating rates, managing carrier relationships, and ensuring efficient and timely delivery of goods. This role plays a critical part in maintaining operational efficiency and delivering excellent service to clients and carriers.
Key Responsibilities
Freight Coordination & Operations
- Manage the full freight lifecycle from load booking to delivery and invoicing
- Source and secure carriers for FTL, LTL, and other shipment types
- Dispatch loads and ensure proper documentation is completed
- Track shipments and proactively address delays or issues
Carrier & Client Management
- Build and maintain strong relationships with carriers and shippers
- Negotiate competitive rates while maintaining profitability
- Ensure high levels of customer satisfaction through consistent communication
- Maintain and expand carrier network
System & Process Management
- Utilize Brokerware and/or other Transportation Management Systems (TMS) for load entry, tracking, and reporting
- Maintain accurate records of loads, communications, and transactions
- Ensure compliance with U.S. transportation regulations and company policies
- Identify and implement process improvements to increase efficiency
Financial Coordination
- Verify load details for accurate billing and invoicing
- Coordinate with accounting teams for settlements and payment processing
- Monitor margins and ensure profitability per load
Qualifications & Requirements
- Minimum 2 years of experience as a Freight Broker, Logistics Coordinator, or similar role
- Strong background in 3PL (Third-Party Logistics) operations
- Hands-on experience with Brokerware or similar TMS platforms
- Solid understanding of freight markets, lanes, and pricing strategies
- Strong negotiation, communication, and problem-solving skills
- Ability to multitask and manage high-volume shipments in a fast-paced environment
Preferred Qualifications
- Existing carrier network is a strong advantage
- Experience with load boards such as DAT, Truckstop, or similar platforms
- Knowledge of U.S. logistics regulations and compliance standards
- Experience handling multiple freight types (FTL, LTL, intermodal, etc.)