About this role
Floor Manager
Luxury Fine Dining Restaurant | Dubai, UAE
We are hiring an experienced, professional, and hands-on Floor & Events Manager to join a luxury fine dining restaurant in Dubai.
The successful candidate will oversee daily floor operations, lead the service team, coordinate events and buffets, and ensure an exceptional guest experience.
Key Responsibilities:
- Oversee daily restaurant floor operations, including VIP and event areas.
- Supervise, assign, and support waiters, food runners, and service staff.
- Conduct pre-shift briefings and ensure smooth and efficient service.
- Monitor service quality, guest satisfaction, and overall restaurant standards.
- Coordinate closely with the kitchen, reception, cashier, beverage team, and management .
- Plan and coordinate events, including setup, staffing, seating, service, and guest requirements.
- Supervise buffet setup, presentation, replenishment, and service.
- Welcome and maintain communication with VIP guests and event organizers.
- Handle guest requests, feedback, and complaints professionally.
- Train and coach service staff and monitor grooming, hygiene, and performance.
- Monitor restaurant equipment, breakages, wastage, and operational issues.
- Support the Restaurant Manager in maintaining smooth and professional restaurant operations.
Candidate Requirements:
- Previous experience as a Floor Manager, Restaurant Supervisor, Events Manager, or similar role .
- Experience in a fine dining, luxury restaurant, or high-end hospitality environment .
- Proven experience managing events and buffets .
- Strong leadership, communication, and guest-relations skills.
- Good knowledge of food and beverage service standards.
- Strong organizational and multitasking abilities.
- Professional appearance and attention to detail.
- Fluent English is mandatory.
- Arabic or additional languages are an advantage.
- Flexible to work shifts, weekends, and public holidays.
Package & Benefits:
- Total Package: AED 8,000 per month