About this role
Receptionist / Hostess
Luxury Fine Dining Restaurant | Dubai, UAE
We are hiring a professional, friendly, and well-presented Receptionist / Hostess to join a luxury fine dining restaurant in Dubai.
The successful candidate will be the first point of contact for guests and will ensure a warm, professional, and seamless experience from reservation to departure.
Key Responsibilities:
- Welcome and greet guests in a warm and professional manner.
- Handle telephone calls, WhatsApp inquiries, and reservations .
- Manage and update reservations accurately.
- Confirm guest details, special requests, VIPs, celebrations, and dietary requirements.
- Provide accurate information about the menu, restaurant, seating areas, opening hours, and policies.
- Escort guests to their tables and ensure a smooth handover to the waiter.
- Coordinate with the service team to ensure smooth guest flow.
- Manage walk-in guests and waiting lists professionally.
- Follow up on inquiries, missed calls, and upcoming reservations.
- Handle guest feedback and complaints professionally.
- Maintain a clean, organized, and elegant reception area.
- Follow professional grooming and appearance standards.
Candidate Requirements:
- Previous experience as a Receptionist / Hostess in a restaurant or luxury hospitality environment .
- Fluent English is mandatory.
- Arabic is an advantage.
- Excellent communication and interpersonal skills.
- Professional, confident, and friendly personality.
- Strong organizational and multitasking skills.
- Good computer and reservation system knowledge.
- Ability to remain calm and professional during busy service.
- Excellent customer service and attention to detail.
- Well-presented with an understanding of luxury hospitality standards.
Package & Benefits:
Total Package: starting from AED 4,000 per month