About this role
Specific Responsibilities:
- Generate revenue from company products and services to meet or exceed individual and department goals.
- Sell and service assigned accounts while developing new business opportunities.
- Prospect for new business through outbound calls, email, social media, referrals, and other sales activities.
- Generate revenue through print advertising, digital advertising, preprints, special sections, promotions, and other company products.
- Assist outside Account Executives and other team members in servicing customers.
- Prepare customer proposals, presentations, and advertising recommendations.
- Review and approve customer proofs while ensuring compliance with established deadlines.
- Maintain accurate customer account information and activity records within company systems.
- Complete required CRM entries and sales activity reporting.
- Ensure advertising is published in accordance with company policies, contracts, rates, and applicable regulations.
- Follow established credit and collection policies.
- Assist with the development and coordination of special sections, promotions, and other revenue-generating initiatives.
- Serve as the primary receptionist for the GILSN and WP&MS offices, including answering and directing calls, greeting visitors, distributing mail and deliveries, and providing general administrative support.
- Maintain a high level of internal and external customer service.
- Participate in the Great Game of Business and support company initiatives.
- Adhere to all company safety standards, including general workplace safety, cybersecurity, and regulatory compliance requirements.
- Perform all other duties as assigned.
Qualifications
Qualifications:
- High school diploma or equivalent required.
- Two years of business, sales, customer service, or related experience preferred.
- Strong verbal, written, and interpersonal communication skills.
- Excellent customer service and relationship-building abilities.
- Strong organizational, time management, and problem-solving skills.
- Ability to manage multiple priorities and meet deadlines.
- Proficiency with Microsoft Office and other business software applications.
- Ability to maintain confidentiality and exercise sound judgment.
- Self-motivated with the ability to work independently and as part of a team.
- Valid driver's license and adhere to company driving eligibility requirements, including proof of auto insurance.
- Demonstrated alignment with company core values and ESOP culture.
Physical Requirements:
- Prolonged periods of sitting, standing, and working at a computer.
- Frequent use of standard office equipment, including computers, telephones, printers, and copiers.
- Ability to communicate effectively in person, by telephone, and electronically.
- Ability to occasionally move, lift, or carry materials weighing up to 25 pounds.
- Occasional travel between company locations as needed.