Clinical Administrative Assistant (CNA Certification Required)

Rural Health Group, a multi-location Community Health Center in northeastern North Carolina, is seeking a Clinical Administrative Assistant that is a Certified Nursing Assistant (CNA I or CNA II) for full-time or part-time position at our clinic at our Norlina location.

Key responsibilities will be answering the phone and document management - scanning, filing, etc. of forms and records. This position includes timely data entry in RHG and NC systems; excellent computer skills and ability to type are a must. Excellent customer service and team approach to care are also essential. Hours will generally be Monday-Friday 8:00 am - 5:00/5:30 pm.

Successful candidate must demonstrate the Rural Health Group Core Competencies, which include:

- Good Judgment

- Communication/Customer Service/Teamwork

- Passion

- Honesty

- Responsibility

- Job-Specific Skill Set

Responsibilities

- Analyzing quality metrics and conducting pre-visit planning

- Referrals - making, tracking and following up

- Assist with patient tracking and recalls

- Assist with all document management including daily scanning

- Ordering of medical and office supplies

- Provide relief for front desk staff as needed

- Provides routine direct and indirect patient care in a clinic

- All work performed is under the direct supervision of a registered nurse or provider

- Provides care/ treatments to patients as outlined in plan of care including, but not limited to, the measurement of vital signs, height and weight, specimen collection, skin preps/scrubs, capillary blood glucose checks, simple wound care, range of motion exercises, postural drainage

- Assist physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies during emergency situations

- Observes, collects, and documents patient information obtained while providing care and promptly report significant changes in the patient's condition to a registered nurse or provider

- Distributes patient education materials at the request of patients and/or health care providers

- Provides direct personal care to patients as outlined in plan of care for routine activities of daily living such as bathing, dressing, feeding and assisting with ambulation

- Provides indirect care to patients and assigned area to include, but not limited to, cleaning the work area, changing linens, re-stocking supplies, cleaning/sterilizing instruments, transporting patients/ supplies/ specimens, assisting in the orientation of new employees and students, and some routine clerical functions

Requirements

- High school diploma or GED

- Currently licensed as a Nursing Assistant I by NC DHHS or currently licensed as a Nursing Assistant II with the NC Board of Nursing

- 3-5 years of relevant nursing assistant experience, which may include a nursing assistant course

- Current Basic Life Support (BLS) certification

- Outpatient medical office experience preferred

- Excellent organizational, telephone, and communication skills

- Excellent leadership and teamwork skills

- Ability to juggle multiple priorities and work efficiently in a potentially stressful environment

- Pleasant, professional approach; must be able to work well with the public and provide excellent internal and external customer service

- Ability to apply common sense understanding when carrying out detailed written or oral instructions

- Ability to use good judgment in carrying out responsibilities

- Ability to establish and maintain positive, effective, professional relationships with patients, providers, coworkers, and superiors

- Possess knowledge of modern office equipment and Microsoft Office software programs

- Must be able to quickly learn to use electronic health record/medical practice management system (scheduling, registration, data entry, etc.)

- Basic computer skills; must be able to quickly learn to use eClinicalWorks electronic health record system

- Bilingual (English/Spanish) is a plus, but not required; applicants who may serve in a translating capacity will be required to take a language assessment

EOE. Federal and State Criminal Background Checks and Drug Screen required for all positions. Influenza vaccine is also a condition of employment.

E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.