AP/AR Clerk

Company Overview:

Flowchem is a leading supplier of Drag Reducing Agents (DRA) which optimize pipeline flow, increase throughput capacity and maximize overall profitability of pipeline operations. Flowchem provides flow consultation and turnkey solutions for pipeline applications worldwide.

About the Role

The Accounts Payable & Accounts Receivable Specialist is responsible for managing both sides of the company's financial transaction cycle: processing and paying vendor invoices, and invoicing, collecting, and applying customer payments. This dual-role position maintains vendor and customer records, reconciles accounts, monitors aging and outstanding balances, and supports day-to-day AP and AR operations. The role ensures that financial obligations are fulfilled accurately and on time, that customer payments are applied correctly and followed up on proactively, and that all activity complies with internal controls, company policies, and relevant regulations. The Specialist also serves as a key liaison between the finance department and both vendors and customers, maintaining positive relationships on both sides of the ledger.

Principal Duties and Responsibilities

Accounts Payable

- Reviews, matches, and processes invoices for payment in accordance with company policies and purchase order terms.

- Maintains vendor files and ensures accurate information is entered into the accounting system.

- Verifies approvals and account coding on invoices before processing.

- Responds to vendor inquiries regarding payment status, discrepancies, or documentation.

- Reconciles vendor statements and resolves invoice discrepancies in a timely manner.

- Assists with weekly check runs and electronic payments; prepares checks for mailing and ACH notifications.

- Tracks outstanding invoices and ensures AP records are up to date.

- Collaborates with procurement, receiving, and accounting teams to ensure timely resolution of purchase order and invoice issues.

Accounts Receivable

- Processes customer invoices and credit memos in a timely and accurate manner in accordance with company policies.

- Posts customer payments via checks, ACH, wire transfers, and other electronic payment methods.

- Investigates and resolves chargebacks, short payments, and unapplied cash.

- Monitors aging reports and proactively follows up on outstanding balances to reduce delinquency and improve cash flow.

- Works with internal teams (sales, operations, customer service) to support billing accuracy and resolve payment-related issues.

- Shared / Cross-Functional

- Assists with monthly close activities including AP and AR reporting, account reconciliations, and bad debt analysis.

- Prepares and maintains documentation for audits and compliance with internal controls.

- Assists with internal and external audits by providing requested documentation and account detail.

Qualifications

Education

- High School Diploma or equivalent required.

- Associate Degree or coursework in Accounting, Finance, or Business preferred.

Experience

- 2–4 years of combined accounts payable and/or accounts receivable, or general accounting, experience required.

- Experience in a manufacturing, chemical, or industrial environment preferred.

- Proficiency with accounting systems, invoice processing, and electronic billing workflows.

Certificates, Licenses, and Registrations

- ERP system training (D365, SAP, Oracle, etc.) is a plus.

- Accounts receivable or credit/collections training preferred.

Skills and Abilities / Core Proficiencies

All Company Core Proficiencies as well as the following job specific competencies:

- Demonstrates accuracy and attention to detail in invoice entry, billing, payment application, and reconciliation.

- Communicates clearly and professionally with vendors, customers, internal departments, and team members.

- Understands the full AP and AR cycle, including account coding, reconciliation, aging analysis, and collection workflows.

- Uses discretion and maintains confidentiality of sensitive financial information.

- Exhibits strong problem-solving skills to resolve payment, billing, and invoice discrepancies.

- Manages time efficiently, works independently, and meets deadlines in a high-volume work environment.

- Proficient in Microsoft Excel, Outlook, and accounting or ERP software used for AP and AR management.

- Possesses strong organizational skills and a customer-service mindset.

- Responds quickly to issues and proactively identifies and resolves discrepancies.

- Maintains professionalism and tact when handling sensitive or challenging vendor and customer communications.

Physical Requirements

While performing the duties of this job, the employee is regularly required to sit, speak, and hear. The employee must frequently use hands to type, handle documents, and operate standard office equipment. Occasionally, the employee may be required to lift and/or move up to twenty (20) pounds. Vision abilities include close vision and the ability to focus on detailed information on computer screens and printed documents.

Work Conditions

This position is based in an office environment, with typical office noise levels and climate control. There is minimal exposure to loud noises, hazardous materials, or extreme temperatures. The role may require occasional overtime to meet deadlines, especially during month-end or year-end close.