About this role
The UMGEA – Global Analytics team is seeking an Analyst for the Field Analytics team. The Analyst will support the build and rollout of scalable merchant intelligence capabilities that help identify actionable opportunities, enable retention and growth initiatives, and inform Client Management and Marketing treatments across GMNS.
This role will support work across merchant triggers, retention analytics, trigger arbitration, treatment playbooks, and predictive insights. The Analyst will help translate analytical opportunities into clear business actions, supporting the transition of insights and pilots into governed, production-ready capabilities through platforms. The role requires strong analytical problem-solving, attention to detail, execution discipline, and the ability to turn complex data into practical recommendations that can be activated by field, Client Management, and Marketing partners.
- 2-4 years of relevant experience in analytical domain.
- Intellectual curiosity, attention to detail ability to learn quickly and drive results.
- Ability to drive insights from data, manage multiple projects and drive results in a fast-paced environment.
- Strong collaboration skills with ability to build relationships and challenge the status quo.
- Excellent business writing and presentation skills with the ability to communicate effectively, build relationships and influence at all levels.
- Technical Skills: Familiarity with Google Big Query, SQL, Python, Lumi, PySpark and Tableau.
- Experience in dispute analytics, risk operations, or merchant business preferred.
- Experience in Machine Learning/ Cloud / Gen AI is a plus.
Academic Background:
- Bachelors in Statistics/Mathematics/Economics/ Engineering/Data Science with relevant experience.
- Post Graduation in Statistics/Mathematics/ Economics/Engineering/Management is a plus.