AI Communications & Engagement Program Manager

Navy Federal Credit UnionVienna, VirginiaHybridFull-timeStaff, 8–12 yearsListed 3 hours ago

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About this role

The AI Communications & Engagement Program Manager is responsible for driving communications, engagement, and awareness initiatives that advance Enterprise AI and the Scalable AI Vision & Strategy workstream. Serving as a key connector across Enterprise AI Strategy, AI Working Group representatives, workstream teams, business stakeholders, and leadership, this role translates AI priorities, progress, outcomes, and emerging trends into clear, compelling communications that increase transparency, engagement, and adoption.

Through storytelling, knowledge sharing, and enterprise communication channels, this individual helps demystify AI across the workforce while elevating success stories, insights, and lessons learned. As a hands-on contributor, the role strengthens organizational understanding and engagement by expanding access to Enterprise AI information, coordinating enterprise-wide AI engagement activities, and fostering greater awareness of AI initiatives and their business impact.

- Experience developing stakeholder communications, executive presentations, organizational updates, digital content, or engagement materials in support of strategic initiatives.
- Experience managing content across organizational channels, including intranet sites, newsletters, blogs, presentations, or related communication platforms.
- Strong written communication and storytelling skills with the ability to translate complex topics into clear, audience-appropriate messaging.
- Desired: Experience creating or managing digital and multimedia communications, including videos, demonstrations, or other employee engagement content.
- 2+ years of relevant program management experience, supporting cross-functional programs
- Proficient in coordinating program activities across multiple workstreams, ensuring alignment with timelines, deliverables, and stakeholder expectations
- Knowledge and understanding of program lifecycle phases, governance structures, and the role of program management in strategic execution
- Experience with supporting program leads in milestone tracking, risk identification, and preparation of executive-level reports
- Advanced knowledge of program documentation, issue tracking, and change control processes
- Experience with tools such as Power BI, Smartsheet, or Microsoft Project to support program visibility, reporting, and decision-making
- Working knowledge of stakeholder engagement practices and cross-functional communication strategies
- Basic skill in analyzing program data and synthesizing insights to support leadership decisions
- Bachelor’s degree in Business Administration, Program Management, Organizational Development, or related field, or equivalent combination of training, education, and experience

Desired Qualifications

- Master’s degree in Business Administration, Project Management, or related field, or equivalent combination of training, education, and experience
- Professional Certifications (e.g.,PMP, PgMP, or Lean/Agile certification)
- Experience working in a cross-functional business environment
- Proficiency with MS Office; familiarity with tools (e.g., Smartsheet, MS Project, Jira) preferred.

Additional Information

Hours:

- Monday - Friday, 8:00AM - 4:30PM

Location:

- 820 Follin Lane, Vienna, VA 22180
- 5510 Heritage Oaks Drive, Pensacola, FL 32526
- 141 Security Drive, Winchester, VA 22602