Inland Coordinator

To coordinate and monitor inland transportation activities from booking through final delivery, ensuring accurate processing of bookings, shipment and location updates, work orders, vendor assignments, container movements and invoices in the relevant systems. The position serves as a key link between customers, vendors, operations, Customer Service, Area teams, terminals and Finance, supporting timely resolution of shipment discrepancies, additional-cost matters and operational exceptions while ensuring reliable service delivery, vendor performance and compliance with Hapag-Lloyd processes.

• Bachelor’s degree or equivalent qualification.
• Proficiency in Microsoft Office applications and relevant Hapag-Lloyd systems, including FIS2 and related operational platforms.
• Knowledge of inland transportation, trucking operations and container delivery processes.
• Understanding of booking procedures, shipment updates, work orders and vendor coordination.
• Knowledge of customer placement, delivery requirements and inland movement planning.
• Understanding of invoices, tariffs, additional costs, TREX and VIM processes.
• Ability to identify and resolve booking, shipment, location-code, EPOS and invoice discrepancies.

• Good analytical, organizational and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to coordinate effectively with customers, vendors, terminals, Operations, Customer Service, Area teams, Finance and other stakeholders.
• Knowledge of local transport regulations, customs requirements and industry practices is an advantage.
• Ability to communicate with truckers and vendors in the local language is an advantage