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Shop Manager

City Enterprises, LLCMurfreesboro, TennesseeOn-siteFull-timeMid level, 2–5 yearsListed 4 hours ago

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About this role

A shop manager oversees daily retail operations, driving sales, managing staff, and ensuring customer satisfaction. Key duties include hiring/training staff, inventory management, budgeting, and maintaining store merchandising standards. Candidates typically need a high school diploma or degree, 2-3 years of retail experience, and strong leadership, communication, and problem-solving skills .

Key Responsibilities

- Personnel Management (https://www.google.com/search?q=Personnel+Management&sca_esv=3fa20b0e5d950a51&rlz=1C1ONGR_enUS1090US1090&biw=1232&bih=720&sxsrf=ANbL-n4B1UtYDDMDJB4c9CuE3x8IGfVkNQ%3A1771515353682&ei=2S2XaYuVKZ3Fp84Pmu2g0Qs&ved=2ahUKEwj0isHp8eWSAxXF4MkDHWwlIaIQgK4QegQIBBAB&uact=5&oq=shop+manager+description+and+qualifications&gs_lp=Egxnd3Mtd2l6LXNlcnAiK3Nob3AgbWFuYWdlciBkZXNjcmlwdGlvbiBhbmQgcXVhbGlmaWNhdGlvbnMyBRAAGO8FMgUQABjvBTIIEAAYgAQYogQyCBAAGKIEGIkFMggQABiiBBiJBUj4FVAAWP4NcAB4AZABAJgBjAGgAfQKqgEEMS4xMbgBA8gBAPgBAZgCCaACsgjCAgYQABgHGB7CAggQABgHGAgYHsICCBAAGAUYBxgewgILEAAYgAQYhgMYigXCAggQIRigARjDBMICChAhGKABGMMEGAqYAwCSBwMxLjigB_oqsgcDMS44uAeyCMIHBTEuNi4yyAcSgAgA&sclient=gws-wiz-serp) : Recruiting, training, scheduling, and motivating employees to achieve sales targets.

- Operations & Compliance (https://www.google.com/search?q=Operations+%26+Compliance&sca_esv=3fa20b0e5d950a51&rlz=1C1ONGR_enUS1090US1090&biw=1232&bih=720&sxsrf=ANbL-n4B1UtYDDMDJB4c9CuE3x8IGfVkNQ%3A1771515353682&ei=2S2XaYuVKZ3Fp84Pmu2g0Qs&ved=2ahUKEwj0isHp8eWSAxXF4MkDHWwlIaIQgK4QegQIBBAD&uact=5&oq=shop+manager+description+and+qualifications&gs_lp=Egxnd3Mtd2l6LXNlcnAiK3Nob3AgbWFuYWdlciBkZXNjcmlwdGlvbiBhbmQgcXVhbGlmaWNhdGlvbnMyBRAAGO8FMgUQABjvBTIIEAAYgAQYogQyCBAAGKIEGIkFMggQABiiBBiJBUj4FVAAWP4NcAB4AZABAJgBjAGgAfQKqgEEMS4xMbgBA8gBAPgBAZgCCaACsgjCAgYQABgHGB7CAggQABgHGAgYHsICCBAAGAUYBxgewgILEAAYgAQYhgMYigXCAggQIRigARjDBMICChAhGKABGMMEGAqYAwCSBwMxLjigB_oqsgcDMS44uAeyCMIHBTEuNi4yyAcSgAgA&sclient=gws-wiz-serp) : Ensuring compliance with safety regulations, opening/closing procedures, and store cleanliness.

- Sales & Financials (https://www.google.com/search?q=Sales+%26+Financials&sca_esv=3fa20b0e5d950a51&rlz=1C1ONGR_enUS1090US1090&biw=1232&bih=720&sxsrf=ANbL-n4B1UtYDDMDJB4c9CuE3x8IGfVkNQ%3A1771515353682&ei=2S2XaYuVKZ3Fp84Pmu2g0Qs&ved=2ahUKEwj0isHp8eWSAxXF4MkDHWwlIaIQgK4QegQIBBAF&uact=5&oq=shop+manager+description+and+qualifications&gs_lp=Egxnd3Mtd2l6LXNlcnAiK3Nob3AgbWFuYWdlciBkZXNjcmlwdGlvbiBhbmQgcXVhbGlmaWNhdGlvbnMyBRAAGO8FMgUQABjvBTIIEAAYgAQYogQyCBAAGKIEGIkFMggQABiiBBiJBUj4FVAAWP4NcAB4AZABAJgBjAGgAfQKqgEEMS4xMbgBA8gBAPgBAZgCCaACsgjCAgYQABgHGB7CAggQABgHGAgYHsICCBAAGAUYBxgewgILEAAYgAQYhgMYigXCAggQIRigARjDBMICChAhGKABGMMEGAqYAwCSBwMxLjigB_oqsgcDMS44uAeyCMIHBTEuNi4yyAcSgAgA&sclient=gws-wiz-serp) : Analyzing sales data, managing budgets, controlling inventory levels, and implementing promotional strategies.

- Customer Service (https://www.google.com/search?q=Customer+Service&sca_esv=3fa20b0e5d950a51&rlz=1C1ONGR_enUS1090US1090&biw=1232&bih=720&sxsrf=ANbL-n4B1UtYDDMDJB4c9CuE3x8IGfVkNQ%3A1771515353682&ei=2S2XaYuVKZ3Fp84Pmu2g0Qs&ved=2ahUKEwj0isHp8eWSAxXF4MkDHWwlIaIQgK4QegQIBBAH&uact=5&oq=shop+manager+description+and+qualifications&gs_lp=Egxnd3Mtd2l6LXNlcnAiK3Nob3AgbWFuYWdlciBkZXNjcmlwdGlvbiBhbmQgcXVhbGlmaWNhdGlvbnMyBRAAGO8FMgUQABjvBTIIEAAYgAQYogQyCBAAGKIEGIkFMggQABiiBBiJBUj4FVAAWP4NcAB4AZABAJgBjAGgAfQKqgEEMS4xMbgBA8gBAPgBAZgCCaACsgjCAgYQABgHGB7CAggQABgHGAgYHsICCBAAGAUYBxgewgILEAAYgAQYhgMYigXCAggQIRigARjDBMICChAhGKABGMMEGAqYAwCSBwMxLjigB_oqsgcDMS44uAeyCMIHBTEuNi4yyAcSgAgA&sclient=gws-wiz-serp) : Handling customer inquiries, resolving complaints, and ensuring a high-quality shopping experience.

- Merchandising (https://www.google.com/search?q=Merchandising&sca_esv=3fa20b0e5d950a51&rlz=1C1ONGR_enUS1090US1090&biw=1232&bih=720&sxsrf=ANbL-n4B1UtYDDMDJB4c9CuE3x8IGfVkNQ%3A1771515353682&ei=2S2XaYuVKZ3Fp84Pmu2g0Qs&ved=2ahUKEwj0isHp8eWSAxXF4MkDHWwlIaIQgK4QegQIBBAJ&uact=5&oq=shop+manager+description+and+qualifications&gs_lp=Egxnd3Mtd2l6LXNlcnAiK3Nob3AgbWFuYWdlciBkZXNjcmlwdGlvbiBhbmQgcXVhbGlmaWNhdGlvbnMyBRAAGO8FMgUQABjvBTIIEAAYgAQYogQyCBAAGKIEGIkFMggQABiiBBiJBUj4FVAAWP4NcAB4AZABAJgBjAGgAfQKqgEEMS4xMbgBA8gBAPgBAZgCCaACsgjCAgYQABgHGB7CAggQABgHGAgYHsICCBAAGAUYBxgewgILEAAYgAQYhgMYigXCAggQIRigARjDBMICChAhGKABGMMEGAqYAwCSBwMxLjigB_oqsgcDMS44uAeyCMIHBTEuNi4yyAcSgAgA&sclient=gws-wiz-serp) : Overseeing product displays and visual merchandising to maximize sales.

Qualifications

Required Qualifications & Skills

- Experience: 2-3+ years in retail, with previous supervisory or management experience preferred.

- Education: High school diploma or GED is required; an Associate or Bachelors degree in Business Administration or related field is often preferred.

- Skills: Strong leadership, communication, and interpersonal abilities.

- Technical Knowledge: Proficiency with POS systems and inventory management software.

- Flexibility: Ability to work flexible hours, including weekends, evenings, and holidays.

Core Competencies

- Problem-Solving: Ability to handle on-the-spot issues and customer complaints.

- Financial Acumen: Understanding profit margins,, budgeting, and sales forecasting.

- Organization: