Manager, Mortgage Origination

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

To plan, direct and manage the operations of first mortgage origination in a designated geographical area for a section of Field Mortgage to ensure that the maximum number of mortgages are closed expediently, with appropriate documentation. Evaluate and adjust branch work quality, staff performance, systems, processes and procedures to meet goals. Promote NFCU products and services, particularly mortgage products in the assigned lending area. Serve as subject matter expert regarding branch functions, systems, policies and/or procedures. Manage daily activities of professional employees and/or supervisors. Support executive management in developing and executing strategic plans.

- Expert knowledge of applicable federal and state laws, rules and regulations
- Expert knowledge of conventional, FHA, and VA loans
- Expert knowledge of financial industry trends, lending practices, products and services, technology, and regulations
- Extensive progressively responsible experience leading and managing a mortgage/equity operation, preferably in a large financial institution
- Extensive experience working in a high volume, fast paced environment
- Extensive experience in supervising and leading employees
- Advanced knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling
- Ability to travel, scheduled or unscheduled, to lending area, including remotes Desired - Advanced knowledge of NFCU products, services, programs, policies and procedures
- Expert skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
- Expert skill presenting findings, conclusions, alternatives and information clearly and concisely
- Expert skill interacting with staff, management, vendors and members diplomatically and tactfully
- Expert skill building effective relationships through rapport, trust, diplomacy and tact
- Expert skill exercising initiative and using good judgment to make sound decisions
- Expert skill interpreting and applying applicable federal and state laws, rules and regulations
- Expert analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships
- Expert skill identifying and analyzing business requirements and recommending solutions
- Expert skill in producing desired results and achieving goals and objectives
- Expert skill maintaining accuracy with attention to detail and meeting deadlines
- Expert organizational, planning and time management skills
- Expert verbal and written communication skills
- Advanced database, word processing, spreadsheet, and presentation software skills
- Bachelor's degree in Finance, Economics, Business Administration, or related field, or an equivalent combination of education, training, and experience

Desired Qualifications

- Master's degree in Finance, Business Administration

Additional Information

Hours:

- Monday - Friday, 8:00AM - 4:30PM

Location:

- 1300 E. 9th Street, Suite 1815 Cleveland, OH 44114