About this role
What will your responsibilities be?
- Responsible for the efficient onboarding and skill development of new Couriers and Carriers;
- Conducting classroom training on our operational standards and service quality;
- Analyzing quality metrics and driving performance improvements for Couriers;
- Conducting field coaching sessions — accompanying Couriers on their routes to provide real-time feedback and support;
- Ensuring the company’s brand image in the field (vehicle condition, branding, Courier uniforms);
- Managing operational equipment (scanners, access cards) — from allocation to inventory control;
- Maintaining clear and accurate documentation related to training, onboarding, and issued equipment.
This is the right job for you if you:
- Have experience in the courier or logistics industry;
- Feel comfortable conducting training and can easily share knowledge;
- Stand out with excellent communication skills and the ability to provide constructive feedback;
- Are proficient in MS Office and navigate software/applications with ease;
- Have communicative Polish skills;
- Are open to shift work.
What we offer:
- Employment contract;
- Rich benefits package: a cafeteria system where you choose what you use (including medical care, sports passes, insurance, and more);
- Access to a training budget, internal learning platform, and company-funded English lessons;
- Work in a supportive team — we have the best specialists and experts in their fields on board
And that's just the beginning! You can read more about the benefits here .
#goodtobehere means that:
- You will shape the experience of millions of customers by influencing new solutions and building Allegro One processes from scratch;
- You will learn on the job by working with top experts. You will receive support in continuous improvement and an environment where mistakes are treated as learning opportunities;
- You will support the sustainable growth of our business, actively contributing to environmental care.
Send us your CV and… see you at Allegro!
