Media Planning Manager (Las Vegas)

This role is responsible for managing continuous improvement and delivery of CRM product capabilities and providing strategies on initiatives and business processes that enable sales and services teams across the enterprise. The role also serves as a Lead Business Analyst and Salesforce Administrator and assists in managing product backlogs in an Agile Scrum project management environment.

- Salesforce Certified Administrator or related certification strongly preferred with a minimum of 3 years working on Salesforce products building or supporting capabilities.
- A minimum of 2-3 years’ professional work experience in product management with emphasis on marketing technology, cloud-based CRM solutions or sales systems.
- Professional work experience in casino marketing, loyalty marketing or the gaming industry is strongly preferred but not required.
- Bachelor’s degree in marketing, business, technology, hospitality or related areas of study preferred but not required
- The ability to accept ambiguous circumstances and act where answers to a problem are not readily apparent in a cool, calm demeanor.
- Ability to analyze information, problems, situations, practices or procedures to: define the user story or objective, identify relevant concerns or factors, identify patterns, tendencies and relationships, formulate logical and objective conclusions, and recognize alternatives and their implications.
- Understanding of Agile Scrum methodology and framework used to manage complex projects and products.
- High level of understanding about how data works and an ability to manipulate data using a variety of tools including Salesforce SOQL, Salesforce Data Loader, Microsoft Access and Excel
- Strong project management skillset with the ability to manage in a fast-changing, iterative environment with many different stakeholders.
- Excellent verbal and written communication skills with a willingness to communicate to both end-users and at the executive leadership level. Strong presentation skills.
- Proven problem solving, conceptual thinking, and analytical abilities.
- Adaptable to changing requirements, changing timelines and deadlines.
- Ability to manage commitments across multiple projects.
- Ability to uphold and demonstrate the highest level of integrity and professionalism in all situations and recognize standards required by a regulated business. Be a Salesforce governance champion.
- Ability to strictly follow change management policies as required by corporate IT partners
- Qualified candidates will need to be an experienced CRM administrator or marketing technology professional with proven skills.
- The preferred candidate must have familiarity with Salesforce products, be proficient in project management practices and be savvy towards technology.

ADDITIONAL REQUIREMENTS

- The qualified candidate is a self-starter, has a high level of self-sufficiency and the ability to take direction and follow procedures.
- Ability to learn quickly and think creatively.
- Excellent verbal and written communication skills with a willingness to communicate to both end-users and at the executive leadership level. Strong presentation skills.