Inside Sales, Pricing & Procurement Manager

About the Role

As an Inside Sales, Pricing & Procurement Manager, you will play a key role in driving the commercial success and profitability of DP World's Freight Forwarding business. Acting as the bridge between sales, pricing, procurement, and operations, you will lead a team responsible for developing competitive pricing strategies, supporting business development activities, and managing air and ocean freight procurement.

This role combines leadership, commercial acumen, and operational expertise. You will work closely with Sales, Operations, and external partners to ensure accurate and competitive customer proposals, strong supplier relationships, and effective procurement strategies that support both customer satisfaction and business growth.

You will be responsible for optimizing pricing and procurement performance, identifying market opportunities, and ensuring your team delivers high-quality support across the customer lifecycle.

How You Will Contribute

- Lead, coach, and develop a team of Inside Sales, Pricing, and Procurement professionals, fostering a high-performance and customer-focused culture.
- Develop and implement competitive pricing strategies that balance profitability, market competitiveness, and customer expectations.
- Oversee air and ocean freight procurement activities, including carrier negotiations, supplier management, and contract compliance.
- Partner closely with Sales teams to provide accurate quotations, pricing proposals, and market intelligence that support customer acquisition and retention.
- Monitor market trends, freight rates, and competitor activity to identify opportunities and make strategic pricing recommendations.
- Drive operational excellence by improving pricing, procurement, and sales support processes while ensuring data accuracy and compliance with internal standards.
- Prepare and present performance reports, procurement insights, and pricing analyses to support business decisions and growth initiatives.

What You Will Bring

- Minimum 5 years of experience in Inside Sales, Pricing, Procurement, or a related commercial role within the Freight Forwarding industry, with solid knowledge of Air and/or Ocean Freight operations.
- Strong leadership and stakeholder management skills, with the ability to collaborate across Sales, Operations, and external supplier networks.
- Proven ability to develop pricing strategies, negotiate with carriers and suppliers, and drive commercial performance.
- Excellent analytical, organizational, and problem-solving skills, with experience using CRM, TMS, and pricing tools.
- Fluent in English and Spanish, with a customer-focused, hands-on, and solution-oriented approach.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

To Change What's Possible For Everyone

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