Front Counter Sales / Administrative Assistant

Reports to: Branch Manager

Status: FT –Non-exempt

Last Revised: May 5, 2026

Note: This job description is intended to summarize the type and level of work performed by the incumbent and is not an exhaustive list of duties, responsibilities and requirements. Receipt of this job description does not constitute an employment agreement. Associated Scaffolding, Inc. is an at-will employer and may terminate the employment relationship with or without notice or cause.

Job Purpose

Provide administrative help to the branch manager and also provide support to counter sales when needed.

Essential Duties & Responsibilities

- Routinely provide courteous telephone and visitor reception as required.

- Provide occasional administrative support to the Erection and Dismantle department (E&D).

Make sure times sheets and absences are sent daily.

- Assist with all inventory functions within established policy and procedures.

- Investigate equipment returns for missing equipment and invoice the customer.

- Mail out invoices in a timely fashion.

- Maintain knowledge of products in inventory and part numbers.

- Assist the inside sales staff with sales; including stocking the showroom, taking orders from customers, documenting orders with the necessary paperwork, invoicing customers, filing the paperwork, and advising the Warehouse Supervisor of orders to be pulled.

- Assist Human Resources with general administrative tasks; attendance, benefit enrollment, etc. for the branch.

- Undertake other duties or special tasks as assigned by the Branch Manager.

Other Duties

- Maintain a stocked and clean showroom/office

- Maintain petty cash and daily deposits

- Reconcile & file paperwork daily

- Constantly improve product/industry knowledge to better assist customers.

Minimum Qualifications

- High School Diploma or equivalent

- Strong Customer Service skills. Prior experience in customer service a plus

- Competence with basic math and accounting skills

- Proficiency in use of computer programs including: Word, Excel, Outlook.

- Positive Attitude/Ability to work as a team

- Quick learner who can handle different functions.

- Ability to multi-task and remain organized.

- Excellent verbal communication

- Professional appearance

All candidates must submit to drug testing, a criminal background check and E-Verification of their eligibility to work in the US.

Working Conditions

- Employee will spend periods of time sitting at a desk working on a computer.

- Employee will spend periods of time counting and restocking items in showroom, warehouse, and yard.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Weight

Must be able to move, lift or leverage up to:

Gross Motor

Must be able to perform the following functions:

Communication

Must be able to engage in unrestricted communication:

WEIGHT
FREQUENCY

FUNCTION

FREQUENCY

MEDIUM

FREQUENCY

10 lbs

Often

Standing

Often

Telephone

Often

20 lbs

Sometimes

Stooping

Often

Computer

Often

30 lbs

Sometimes

Bending

Often

In-person

Often

40 lbs

Sometimes

Reaching

Often

In writing

Often

50 lbs

Sometimes

Walking

Often

70 lbs

Sometimes

Keyboarding

Often

Reading

Often