About this role
The Customer Liaison Officer will work directly in the community alongside our Operational teams interacting with our external customers face to face. Working alongside our Operational engineering teams, providing our customers with specific information regarding the utilities work taking place, capturing vital personal data and obtaining feedback following the completion of the work. To deliver face to face Customer feedback to our Operational Teams, giving coaching on how to improve their Customer Scores and comments.
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Click the link for the job description, responsibilities, and qualifications - ESGI01 - Customer Liaison Officer.pdf
Essential
- GSCEs in subjects such as English and Maths
- UK Driving licence
Desirable
- A-level or degree in English