Medical Assistant

MEDICAL ASSISTANT (MA)

FLSA: NON-EXEMPT

Duties/Responsibilities:

- Take and record patient vitals (e.g., height, weight, temperature, blood pressure, pulse) and medical histories.

- Assist healthcare providers during patient exams, procedures, and treatments, including performing aseptic procedures and collecting lab specimens.

- Administer injections, vaccines, and prescribed medications under provider supervision, including venipuncture and non-intravenous injections (with required competency).

- Perform basic lab tests, such as blood draws, urinalysis, and diagnostic procedures.

- Prepare and maintain examination rooms, ensuring they are stocked, clean, and ready for patient visits.

- Assist in minor surgeries and perform other procedures like EKG and vision checks as needed.

- Provide patient education on health management, procedures, preventive care, and immunizations.

- Schedule appointments, follow-ups, and referrals, ensuring smooth patient flow and office coordination.

- Handle patient inquiries, confirm appointments, and assist with check-ins and check-outs, ensuring accurate documentation for visits.

- Update and maintain patient records in the electronic health record (EHR) system, ensuring accurate and timely documentation.

- Process insurance verification, billing, and coding information, as required.

- Ensure infection control policies are followed, including sterilizing instruments and maintaining a safe and clean environment.

- Manage office supplies, medical equipment inventory, and assist with filing, faxing, and correspondence tasks.

- Maintain patient confidentiality and adhere to HIPAA guidelines in all interactions and record management.

- Conduct daily chart audits and review for the following day's appointments.

- Assist with special projects or additional tasks as directed by healthcare providers or office managers.

- Perform additional tasks as needed to support the centers.

Required Skills/Abilities:

- Excellent verbal and written communication skills.

- Excellent interpersonal and customer service skills.

- Excellent organizational skills and attention to detail.

- Excellent time management skills with a proven ability to meet deadlines.

- Strong analytical and problem-solving skills.

- Ability to prioritize tasks and to delegate them when appropriate.

- Ability to function well in a high-paced and at times stressful environment.

- Must be able to effectively manage workflow and maintain high-quality standards in environments where staffing levels may be below ideal, demonstrating the ability to prioritize tasks and collaborate with the team under pressure.

- Ability to use of office equipment, including computers, copy machines, fax machines, telephones, calculators, and more.

- Proficient in the use of Microsoft Office Suite and electronic medical records (EMR), staying current with updates and system improvements.

Education and Experience:

- High School diploma or equivalent is required

- Medical Assistant Diploma is required

- Medical Assistant Transcripts is required

- Valid Medical Assistant Certification or Registration is preferred.

- BLS is required within three months

Physical Requirements:

- Ability to stand and move throughout the clinic for extended periods.

- Ability to assist with lifting or carry up to 25 pounds.

- Frequent bending, stooping, kneeling, and crouching to assist patients or perform procedures.

- Ability to wear personal protective equipment (PPE) for extended periods, including masks, gloves, and gowns.

- Must be able to travel to various center locations as required.