About this role
Service Advisor – Join a Local, Family-Owned Dealership That Cares
Sunset Kia of Sarasota is looking for a professional and customer-focused Service Advisor to join our service team. We're proud to be part of the Sunset Automotive Group , a locally and family-owned group of dealerships that believes in taking care of our employees, our customers, and our Sarasota community.
If you're looking for more than just a job-and want a long-term career with a company that truly values its people-you'll feel right at home at Sunset.
Why Build Your Career with Sunset?
- Healthy work-life balance Reasonable service department hours: Monday–Friday 7:30 AM–5:30 PM Alternating Saturdays 8:00 AM–4:00 PM Closed Sundays
- Top earning potential Earn a strong income with individual earnings that reward your hard work without burnout or cut-throat competition.
- People matter here We don't believe in "burn and churn." Our employees are respected, supported, and appreciated. Many choose to build long-term careers with us.
- Family & locally owned We're not a corporate chain. Decisions are made locally, with a focus on integrity, teamwork, and community involvement.
- Positive, professional culture Work with people who care about doing the right thing-for customers and for each other.
Service Advisor Responsibilities
As the first point of contact for our service customers, you'll play a key role in delivering an outstanding experience by:
- Actively listening to customers to understand their vehicle concerns
- Creating clear and accurate repair orders for technicians
- Communicating technician findings and recommended repairs to customers
- Educating customers on maintenance needs and helping them make informed decisions
- Providing regular updates throughout the repair process
- Maintaining professional, respectful interactions with customers, technicians, and vendors at all times
What We're Looking For
- Prior experience as an automotive Service Advisor (required)
- Strong customer service and communication skills
- Energetic, dependable, and career-minded attitude
- Solid automotive knowledge preferred
- Computer and tablet proficiency required
- Experience with X-Time Inspect and Reynolds & Reynolds Ignite is a plus
- Valid Driver's License required
Sunset Automotive Group Benefits
- Competitive compensation and earning potential
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Life and Disability Insurance
- Paid Holidays
- Paid Time Off (available after 6 months)
- Company-paid factory training
- Employee discounts at all Sunset locations
- And more!
If you're looking for a workplace where you're treated like family, supported in your growth, and proud of the company you represent, Sunset Automotive Group may be the perfect fit .
Come see the Sunset difference-and enjoy your job and the people you work with every day.
Sunset Automotive Group is an equal opportunity employer and a drug-free workplace. All candidates for hire must complete and pass a background check and drug screen before hire.
