About this role
Main Objectives of this position:
To develop, secure and maintain the most profitable business for Hapag-Lloyd in accordance with the company’s objectives. The purpose of Sales Execution is to produce optimum contributions for Hapag-Lloyd by maintaining and enhancing Hapag-Lloyd’s customers base through offering products that satisfy customers’ needs. Sales Execution interface with Sales Steering, Sales Support, Customer Service, Operations and Finance. Key challenges and satisfaction come from understanding the customers’ needs and wants, fulfilling customer requests, and meeting budget.
Qualifications and Technical Job Requirements:
Qualifications: [R] Required, [P] Preferred
Experience:
3 Years Sales Execution Experience [R], Customer Relationship Management [R], Strategic Account Development [R], Process Management [P]
Education:
Diploma [R], Tertiary/University Degree and suitable business experience [P]
PC Skills:
Windows Microsoft office including Word, Excel, Power Point [P]
Other:
Fluency in English (oral and written) [R], Fluent in local languages [P], Presentation Skills
Performance Skills:
Selling Skills
Initiative:
Time Management:
Commitment to Task
Ability to employ selling skills in line with Strategic Account Development.
Ability to originate and develop ideas, size up problems, evaluate facts take action.
Complete job functions within specified time frames coping with strict deadlines.
Maintain a positive problem-solving attitude while under pressure, continuing to meet deadlines.
Willing to work very hard to achieve results and targets. Maintains a high level of commitment and work ethic while carrying out duties/responsibilities.
Communication:
Using good listening and speaking skills, communicating with customers (internal and external) to identify and satisfy their needs and with vendors to ensure the correct services are supplied in a timely manner. Clearly present information through the spoken and written word; influence or persuade others through oral presentation in positive or negative circumstances.
Teamwork:
Ability to apply interpersonal skills effectively when relating to subordinates, peers and managers, thus enhancing work relationships.
Organisation and Delegation:
Ability to organize work and delegate functions. Use time management skills and tools to process the flow of work so that customer responsiveness is timely and work habits are orderly.
Decision Making and Problem Solving:
Ability to come up with creative solutions to solve problems.
Take action in solving problems by quickly analyzing the situation, obtaining all available facts and making sound and effective decisions.
Use reason, even when dealing with emotional topics.
Adaptability:
Receptivity and ability to grasp new ideas and motivation for self-development.