About this role
Job Title: Collections Specialist
Location: Simi Valley, CA
Pay: $24.00 - $26.00 per hour
Company Overview:
We are a growing company seeking a detail-oriented and well-organized individual to join our team as a Collections Specialist. In this role, you will be responsible for the day-to-day activities related to accounts receivable. The ideal candidate will have a strong background in basic accounting practices, and a solid understanding of accounting principles, fair credit practices, and collections regulations.
Qualifications:
3-5 years of experience in a high-volume Accounts Receivable environment. Knowledge of best practices for billing and collections procedures. Familiarity with FDCPA and lien filings and timelines is a plus. Construction industry knowledge is a plus. Proficient in MS Office (Outlook, Excel, Word). Experience with CRM systems is a plus. Strong commitment to excellent customer service supporting business goals. Excellent professional communication skills, both verbal and written. Ability to multi-task, prioritize, and manage time effectively.
Responsibilities:
Make collections calls and handle correspondence in a fast-paced, goal-oriented Collections Department. Provide customer service focused on resolving receivables issues and disputes. Negotiate outcomes beneficial to the company under the direction of management. Monitor and maintain assigned accounts, including notices and legal filings. Reduce delinquency for assigned accounts. Maintain record-keeping for assigned accounts and submit scheduled reports to management. Coordinate with Sales staff and senior management to accelerate collection on delinquent accounts. Effectively communicate and follow up with Sales staff regarding customer accounts. Establish and maintain effective and cooperative working relationships with internal and external stakeholders. Perform other assigned tasks and duties necessary to support the Accounting Department.
We are looking for candidates who possess a positive attitude, strong phone contact handling skills, active listening abilities, a strong work ethic, a high degree of accuracy, and the ability to work well in high-volume situations. If you are detail-oriented, organized, and meet the qualifications for this role, we encourage you to apply.
Compensation / Pay Rate (Up to): $24.00 - $26.00 Per Hour