Assistant Manager Quality - Cyber

Quality is responsible for managing operational quality governance, driving continuous improvement initiatives, strengthening preventive quality controls, and enabling operational excellence across cyber security functions. This role focuses on strategic quality oversight, governance management, and stakeholder engagement

Bachelor’s degree in one of the following: Computer Science / Information Technology / Cybersecurity •Electronics & Communication or related engineering fields •Information Systems / Information Security •Preferred: Master’s degree (MBA in Systems/IT, MSc Cybersecurity, etc.) •Relevant cybersecurity or quality certifications
Work experience
•5-7 years of experience in - •Cyber security quality governance •Operational excellence •Audit and compliance •IT service management •Managed security operations . •Experience managing quality programs across enterprise or managed cyber security services environments. •Strong exposure to governance reporting, stakeholder management, quality reviews, and continuous improvement initiatives. •Experience driving audit readiness, process compliance, and preventive quality frameworks within cyber operations. •Exposure to multi-client delivery environments and global operational governance preferred •Cyber domain specific in one or all of below – •Identity & Access Management - Experience supporting governance and quality oversight for access provisioning, access certification, SSO, WAM, federation, and RBAC processes. •Third-Party Security Risk Management (TPRM) - Experience managing quality governance for vendor security assessments, remediation tracking, and third-party risk monitoring activities •Managed Detection & Response (MDR) / SOC Operations - Experience overseeing quality governance for SOC operations, security monitoring, incident response, and threat management activities •Application Security (AppSec / TSA - Experience supporting quality governance for SAST, DAST, SCA, and penetration testing programs •Workflow & Governance Management -Experience driving KPI/KRI governance, operational reporting, workflow optimization, and governance standardization initiatives •