About this role
Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to approximately 60% of the Fortune 500. We are the number one issuer of commercial cards globally, the number one issuer of small business cards in the U.S. and represent approximately 40% of the company’s total revenues. Our vision is to be essential to our customers’ businesses every day. We do that by offering a diverse range of payment and cashflow tools our customers need to run and grow their businesses, from a wide range of traditional card products, to working capital and supply chain financing, to new digital solutions that make it easy for our customers to manage a full range of their financial and payment needs.
Minimum Qualifications
- Graduate with minimum 2 years of analytical experience in a client servicing environment
- Excellent communication skills both verbal and written
- Proven ability to learn new skills in a technical environment – basic technology background is an added advantage
- Strong flexibility/adaptability to manage multiple tasks within stringent time frames while working with minimal supervision
- A team player should possess the skills to work and support team members
- Good excel skills, ability to perform basic functions like- VLOOKUP, IF, etc.
- The incumbent should have a performance rating of G3L3 or better in the last review
Enterprise Leadership Behaviors
- Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
- Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential
- Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage
Good to have skills:
- Data analysis and presentation
- Report/Dashboard creation and change management
- Technical troubleshooting experience
- Consulting on insights and recommendations