Architect

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact:
OpenText is a world leader in Information Management, helping companies securely capture, govern and exchange information on a global scale. OpenText solves digital business challenges for Clients, ranging from small and mid-sized businesses to the largest and most complex organizations in the world. That is high tech without the drama.

UCMDB Technical Consultant will provide technology consulting in the field of Infra Structure Discovery to external customers. Responsible for providing Design and Architecture, Implementation and Solution support to meet customers’ business needs and, consequently, for understanding customers’ businesses. Responsible for application administration and customization tasks for one or several highly complex customer cloud and off cloud deployments. A Technical Consultant possesses technical expertise in implementing, tuning and optimizing product solutions, adhering to Micro Focus (now Open text) best practices

What the role offers:

- Good Infrastructure Knowledge, Networking concepts, DB Concepts and Server OS concepts.
- Good knowledge of cloud computing, containerization and Kubernetes technologies
- Has sufficient technical knowledge to assist with the completion of specific deliverables.
- Able to communicate concepts with team and Customer.
- Able to produce documentation to required standards.
- Demonstrates understanding of assigned discipline or technical area.
- Demonstrate fundamental technical knowledge.

What you need to succeed:

- Experience in UCMDB Design and Architecture
- Experience in deploying, configuring, and managing UCMDB, UD and CMS UI solutions in On-Premises, Cloud, and Container-based environments.
- Experience in UCMDB Advanced configurations like SSL, SSO, LDAP and HA configurations
- Experience in Protocols - WMI, Power Shell, NTCMD, SSH, SNMP and others etc.
- Basic Discovery and advanced level discovery includes host, host resources, Database, Middle ware and Application discovery.
- Experience in Creation of Views, TQL queries and Reports
- Experience in Service Modelling
- Enrichment and Impact Analysis creation exposure.
- UCMDB Upgrade experience from old versions to latest version
- UCMDB integration with SMAX, Service Now, NNMi, OBM and other 3 rd party products
- Experience in Jython/Python scripting
- Experience in UCMDB discovery customization and developing integration adapters leveraging REST APIs.
- Troubleshooting skills in UCMDB Server, Probe issues and discovery issues.
- Micro Focus/OpenText  UCMDB Certification is preferred.

One last thing:

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.
Join us on our mission to drive positive change through privacy, technology, and collaboration. 
At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected] . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.