Senior Operations Performance Leader

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About you and this role

Dow has an exciting opportunity for a Senior Operations Performance Leader located in Hayward, CA !  In this role, you will share responsibility and accountability for plant personnel, assets, and achievement of the plant related site, business, and corporate goals.  You will lead the plant Operations Team, which includes approx. 25 production, logistics, and warehouse personnel.

You will participate on the Hayward Site Leadership Team, serve as the primary back-up to the Production Leader, and will have accountability for the safe and reliable operation of the facility in his/her absence.   As a leader, you will cultivate a team culture that emphasizes safety, and maintains a high level of discipline, integrity, and customer focus.

Responsibilities

- Develop strong understanding of plant operating expectations, including Dow’s Life Critical Standards.  Maintain strong field presence, and provide regular coaching and feedback to Operations personnel to help continuously improve Operating Discipline.
- Develop skills and capabilities of the operations team, by supporting ongoing training / coaching / and skills qualifications.
- Oversee operator hiring / qualifications / staffing complement to ensure zero staffing-related unit downtime.
- Serve as member of union negotiation team,  Work with Dow HR, Labor Relations, and Union leadership to navigate disputes and ensure ongoing competitiveness and operational excellence of the site.
- Serve as interim Production Leader and Site Emergency Manager (SEM) on occasion.  Complete New Leader qualifications and other FWGL-delegate approvals in the absence of the Production Leader.
- Lead Root Cause Investigations for unplanned events.  Ensure effective solutions are implemented to deliver safer, more reliable, and competitive operations.
- May oversee plant budget, perform monthly expense forecasting, and manage major expenditures to stay within spending targets.
- Partner with the Production leader to drive ongoing progress toward the strategic goals for the site.
- Support Production Leader to provide motivation, explanation, context, and communication purpose of messages to the empowered organization.
- Develop operations employees and ensure career success via goal-setting, performance management, and employee development plans.
- Know the business model and strategy for facility.  Explain to operations how the plant fits into the business and corporation.

Qualifications

- A minimum of a Bachelor’s Degree in Engineering.
- A minimum of 8 years of relevant working experience.
- ​A minimum requirement for this U.S. based position is the ability to work legally in the United States.  No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Skills

- Leadership: Leadership is the ability of an individual or a group of individuals to influence and guide followers or other members of an organization.
- Cross-Functional Work: Cross-functional work is the work that happens between different teams or departments within an organization.
- Critical Thinking: Critical thinking is the analysis of facts to form a judgment. The subject is complex, and several different definitions exist, which generally include the rational, skeptical, unbiased analysis, or evaluation of factual evidence.
- Manufacturing Operations:  Manufacturing operations concern the operation of a facility, as opposed to maintenance, supply and distribution, health, and safety, emergency response, human resources, security, information technology and other infrastructural support organizations.
- Behavior Management: Behavior management focusses on changing behavior. Behavior management includes all of the actions and conscious inactions to enhance the probability people, individually and in groups, choose behaviors that are personally fulfilling, productive, and socially acceptable.
- Communication:  Professional communication, encompasses written, oral, visual and digital communication within a workplace context.
- Employee Coaching:   Employee coaching is helping or guiding someone to achieve their goals and objectives without hampering their morale.

Physical Demands

Willing and able to meet physical demands of the job, with or without reasonable accommodations:

- Wear safety equipment, such as earplugs, goggles, and steel-toed shoes.
- Work in tight or closed-in spaces.
- Climb stairs/ladders and work high off the ground. Must be able to wear and use personal protective equipment (PPE).
- Stand or walk for extended periods of time.

Additional Notes

Domestic relocation assistance is available for this position and may be provided based on eligibility.

Benefits – What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

- Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
- Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
- Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.  Employee stock purchase programs (availability varies depending on location).

- Student Debt Retirement Savings Match Program (U.S. only). Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.

- Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
- Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
- Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
- Competitive yearly vacation allowance.
- Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
- Paid time off to care for family members who are sick or injured.
- Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
- Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
- On-site fitness facilities to help stay healthy and active (availability varies depending on location).
- Employee discounts for online shopping, cinema tickets, gym memberships and more.
- Additionally, some of our locations might offer: Transportation allowance (availability varies depending on location)
- Meal subsidiaries/vouchers (availability varies depending on location)
- Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow
Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting   www.dow.com .

As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com .

Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.