About this role
Automotive Body Shop Estimator / Advisor
Modern Collision Center of Winston-Salem is looking for an experienced Automotive Body Shop Estimator / Advisor to join our team of talented automotive service professionals.
If youre customer-focused, organized, detail-oriented, and passionate about the automotive industry, this is an opportunity to build your career with a respected, family-owned automotive organization.
Why Join Modern?
Since 1933, Modern Automotive Network has built its reputation by setting industry trends, investing in innovative facilities, representing a diverse range of automotive brands, and delivering world-class customer service.
As a fourth-generation family-owned business, Modern is committed to treating employees and customers with respect, doing the right thing every day, and providing exceptional value.
When you join Modern Collision Center of Winston-Salem, youll become part of a professional team that values people, quality, and doing the job right.
What You'll Do
As a Body Shop Estimator / Advisor, youll play an important role in helping customers navigate the collision repair process while ensuring accurate repair estimates and insurance documentation.
Your responsibilities will include:
- Inspect damaged vehicles and determine the extent of structural, body, mechanical, and interior damage.
- Prepare accurate estimates for labor, parts, refinishing, and other necessary repairs.
- Appraise vehicle damage to determine repair costs for insurance claim settlements.
- Determine whether damaged parts should be repaired or replaced.
- Evaluate repair feasibility versus total-loss considerations and vehicle market value.
- Determine salvage value when a vehicle is considered a total loss.
- Prepare insurance forms, repair estimates, and recommendations.
- Review repair estimates with the Body Shop Manager or Foreman.
- Work collaboratively to resolve differences in repair-cost assessments, including coordinating additional appraisals when necessary.
- Estimate costs associated with repainting, special-purpose conversions, or customization of undamaged vehicles.
- Provide professional, responsive customer service throughout the repair process.
- Perform other duties as assigned.
What We're Looking For
- 2+ years of experience in an automotive service dealership preferred
- Exceptional customer service skills
- Strong organizational and follow-up abilities
- Excellent written and verbal communication skills
- Strong attention to detail and ability to manage multiple priorities
- Ability to occasionally lift up to 70 lbs.
What Modern Offers
We believe our employees are an important part of our success. Modern offers a professional work environment along with a competitive compensation and benefits package , including:
- Medical, dental, and vision insurance
- Flexible Spending Account (FSA)
- Voluntary life insurance
- Disability, accident, and specified disease insurance
- 401(k) eligibility after one year of service
- Paid holidays
- Paid Time Off (PTO)
Build Your Future with Modern
Make your next career move with Modern Collision Center of Winston-Salem.
At Modern, things may change, but our commitment to our employees and customers remains the same. Join a company with a long-standing reputation for integrity, customer service, and treating people right.
Modern Collision Center of Winston-Salem is an Equal Opportunity Employer and Drug-Free Workplace Employer.