Administrator

Job Title: Administrator Job Description
This administrative role supports the Benefits team by managing incoming and outgoing mail, organizing personnel files, and performing a variety of clerical tasks related to employee disability plans and benefits administration. The administrator ensures accurate handling, scanning, and routing of documents and inquiries, while maintaining a high level of organization, attention to detail, and professional communication.
Responsibilities
- Collect, sort, stamp, and distribute mail to the Benefits teams in a timely and accurate manner.
- Assist the Benefits team in preparing personnel files in both paper and digital formats, ensuring documents are complete and properly organized.
- Receive, scan, and process forms related to pay, benefits, tax, and work history, ensuring they are correctly labeled and filed.
- Sort documents that need to be placed in personnel files and assist with filing as required to maintain up-to-date and accurate records.
- Perform a variety of clerical duties related to the administration of employee disability plans, following established procedures and timelines.
- Review employee benefits inboxes in Outlook and respond to Canada Life inquiries, including claim discrepancies, employee schedules, and return-to-work questions, and reroute inquiries to the appropriate team when needed.
- Assist Benefits Administrators in preparing FOI/POP requests by photocopying and organizing personnel files for disclosure or review.
- Receive the daily courier package from Canada Life, then sort, scan, rename, and organize documents and cheques so the Benefits team can take appropriate action.
- Maintain accurate electronic and paper records by consistently applying naming conventions and filing standards.
- Collaborate with Benefits team members and other stakeholders to ensure efficient workflow and clear communication.
- Use virtual meeting tools and email to communicate updates, clarify information, and coordinate tasks with colleagues.
Essential Skills
- Proven skill in scanning, sorting, and organizing documents in both paper and digital formats.
- Strong organizational and time-management skills, with the ability to handle multiple tasks and deadlines.
- Proficiency with MS Office, including Outlook, Word, Excel, and PowerPoint.
- Ability to use virtual meeting tools effectively for communication and collaboration.
- Excellent written and verbal communication skills for interacting with internal teams and external partners.
- Strong attention to detail to ensure accuracy in document handling, data entry, and record maintenance.
- Experience in administration, particularly in benefits administration or onboarding, is considered essential.
- Prior experience in a transit or related organizational environment (such as TL, BCRTC, or CMBC) is highly valued for familiarity with processes and systems.
Additional Skills & Qualifications
- Previous benefits administration experience is a strong asset.
- Experience supporting onboarding processes and general administrative functions.
- Familiarity with handling FOI/POP requests and working with confidential personnel files.
- Comfort working with courier deliveries and time-sensitive documents.
- Ability to adapt to established procedures and systems within a professional office environment.
Work Environment
This is an in-office position based at a professional headquarters environment. The role follows a standard Monday to Friday schedule, typically from 8:00 a.m. to 4:00 p.m. Work is performed in a professional office setting that involves regular use of computers, MS Office applications, scanning equipment, and virtual meeting tools. The position reports into a leadership role within the Benefits function and requires frequent interaction with team members and external partners. The dress code is business casual.
Job Type & Location
This is a Contract position based out of New Westminster, BC.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Workplace Type
This is a hybrid position in New Westminster,BC.

À propos d'Aston Carter

Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, lacquisition de talents, les achats, la chaine dapprovisionnement, et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de lindustrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre vaste réseau pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie et en Europe, Aston Carter est au service dun grand nombre dentreprises du classement Fortune 500. Nous sommes fiers davoir remporté la désignation « Prix Platine » dans le cadre des prix Best of Staffing® Client et Talent décernés par ClearlyRated.

Aston Carter est un employeur souscrivant au principe de légalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de lâge, de la couleur, de la religion, des origines nationales, du statut dancien combattant, dun handicap, de lorientation sexuelle, de lidentité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.

Si vous souhaitez faire une demande daccommodement raisonnable, tel que la modification ou lajustement du processus de demande demploi ou dentrevue à cause dun handicap, veuillez envoyer un courriel à [email protected] pour connaître dautres options daccommodement.

Ordonnance sur légalité des chances de San Francisco:
Conformément à lOrdonnance sur légalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.

Utilisation de lintelligence artificielle (IA):
Nous pouvons utiliser lintelligence artificielle (IA) pour soutenir certaines étapes de notre processus dembauche, notamment la recherche, la présélection et lévaluation des candidatures. LIA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à laide doutils dIA.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.