Associate Director, Operations

Associate Director, Operations

Location: Fully Remote

Pay: $70,000-$75,000

Our Client is a mission-driven organization dedicated to advancing research and improving the lives of individuals and families affected by rare kidney diseases. Through meaningful partnerships with patients, families, clinicians, and researchers, Our Client works to accelerate progress toward better treatments and, ultimately, a cure. Guided by a strong commitment to patients, collaboration, compassion, purposeful communication, and continuous progress, the organization fosters a culture where every team member can make a meaningful impact.

Our Client is seeking an experienced Operations Management Director to strengthen the people, financial, and internal communication systems that keep the organization moving forward. This key leadership role will oversee essential operational processes, maintain accurate records, coordinate with internal teams and external partners, support financial operations, and ensure employees and leadership have clear, timely information to make informed decisions. Working closely with the Head of Operations, the Associate Director will serve as a trusted operational partner, bringing strong organizational skills, financial fluency, excellent communication, discretion, and sound judgment to a role that helps turn organizational priorities into consistent, effective execution.

Best-in-Class Benefits and Culture:

Our client values their employees’ time and effort. Their competitive compensation of $70,000-$75,000 annually, depending on experience, and an extensive benefits package, enhances their commitment to your success. Our client’s benefits package includes:

- Comprehensive health coverage: Medical, dental, and vision insurance provided
- Robust retirement planning: 401(k) plan available with employer matching
- Financial security: Life and disability insurance for added protection
- Flexible financial options: Health savings and flexible spending accounts offered
- Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided

Plus, they work to maintain the best possible environment for their employees, where people can learn and grow with the company. They strive to provide a collaborative environment where everyone feels encouraged to contribute to their processes, decisions, planning, and culture.

Qualifications as the Operations Management Director:

- 5+ years of experience in People Operations, HR, business/finance operations, communications, or related work.
- Experience with employee lifecycle processes, HRIS, benefits, payroll, performance cycles, and employee support.
- Experience with budgeting, financial reporting, expenses, accounting coordination, and budget tracking.
- Strong writing and communication skills across employee, leadership, and organization-wide audiences.
- Strong financial, organizational, project-management, and prioritization skills.
- Ability to administer policies consistently and escalate HR, legal, or financial issues appropriately.
- Experience with HRIS, payroll, accounting, project-management, communications, and collaboration platforms.
- Proactive, adaptable, detail-oriented team player; bachelor’s degree or equivalent experience preferred.

Your responsibilities as the Operations Management Director will include:

- Manage employee lifecycle processes, HRIS, benefits, payroll, leave, policies, and employee support.
- Guide employees and leaders on policies, performance cycles, job descriptions, and people initiatives.
- Coordinate budgets, forecasts, expenses, reporting, and financial documentation.
- Develop internal communications, employee updates, meeting materials, and organizational reminders.
- Maintain accurate records, trackers, procedures, and systems while protecting confidential information.
- Partner with HR, payroll, legal, accounting, Operations, and Communications to resolve issues and support priorities.

Turn Data into Impact.
If you’re ready to combine data strategy, systems leadership, and collaboration to help advance a mission that puts patients and families first, Our Client wants to hear from you. Bring your expertise, lead meaningful change, and apply today!

This position is classified as exempt under the Fair Labor Standards Act. This is a remote position, located in the United States. The role primarily involves technology-based work, including phone, computer, extended periods of sitting, typing, and participating in virtual meetings. The role involves regular travel and evening or weekend participation to support patient and organizational needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Our client is an equal opportunity employer and is committed to creating an inclusive workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other legally protected characteristics. The responsibilities outlined above describe the general nature and level of work expected in this role. Duties may evolve as organizational needs change

We anticipate that the application window will close in 30 days.