About this role
Location: Century City, CA
Pay Range: $165,000 - $200,000K (based on experience)
Duties:
- Directly supervise case managers, demand writers, settlement negotiators, lien negotiators, and support personnel.
- Oversee the assignment and strategic management of Serious Injury (SI) cases to ensure thorough handling and optimal outcomes.
- Act as a mentor and coach to junior attorneys and case managers, fostering professional growth and performance improvement.
- Ensure cases move efficiently through the pre-litigation process, focusing on average matter value (AMV) and time on desk (TOD) metrics.
- Provide oversight of the Settlement Department and review reduction requests to ensure accuracy, consistency, and adherence to internal policies and compliance standards.
- Collaborate on settlement strategies to support effective resolution and ensure alignment with client interests.
- Provide advice to the intake team on case strategy and quality
- Support the evaluation of high-value demands by providing guidance on general damages assessments for Serious Injury (SI) cases, ensuring consistency with firm standards and practices.
- Implement and maintain best practices for case management, documentation, and client communication.
- Coordinate with the litigation department to ensure seamless case transitions.
- Uphold the highest standards of legal ethics and compliance.
Qualifications:
- J.D. degree from an accredited law school and active California Bar membership.
- 8+ years of personal injury law experience, with a minimum of 3 years in a supervisory or management role.
- Demonstrated success in managing large case volumes and achieving high settlement values.
- Strong understanding of case valuation, negotiation strategies, and lien resolution.
- Proficiency with Litify or other legal CRM platforms preferred.
- Excellent leadership, communication, and interpersonal skills.
- Highly organized with a focus on operational efficiency and process improvement.