Office Manager & Event Coordinator

Straumann Group

Straumann Group is a global leader in solutions for tooth replacement, restorative dentistry, orthodontics and preventive dentistry. We combine innovation, excellence and a strong commitment to quality to make first-class dental care increasingly accessible to professionals and patients around the world.

With more than 11,000 employees and an international presence, we develop, manufacture and market a broad portfolio of solutions, including dental implants, biomaterials, CAD/CAM prosthetics, digital equipment, software and clear aligners. Our portfolio includes leading brands such as Straumann, Neodent, Anthogyr, Medentika, ClearCorrect and Dental Wings, among others.

As a comprehensive solutions provider, we work closely with dental professionals, clinics and laboratories, offering not only innovative products but also training, support and services that contribute to the development of clinical practices and improve the patient experience.

Job Purpose

The purpose of this role is to ensure the efficient operation of general services and office management, providing a well-equipped, safe, and functional work environment and experience for employees and visitors.

This includes overseeing reception, coordinating events in premises, handling office supplies, and optimizing resources in close collaboration with the Facility Management team.

Main Tasks and Responsibilities

A. Reception Management

- Supervise and coordinate reception area activities.
- Ensure high-quality service for visitors and employees.
- Coordinate security and access protocols.

B. Coordination of Internal and External Staff Events at Company Facilities

- Organize corporate meetings, conferences, and client visits.
- Coordinate event logistics, including room bookings, catering, audiovisual equipment, and other requirements.
- Liaise with external suppliers to arrange and oversee event-related services.
- Welcome and assist visitors, ensuring they receive a professional and friendly experience.

C. Office Supplies, Contracts and Supplier Management

- Oversee the control, replenishment and storage of office supplies and equipment.
- Manage supplier relationships, including the canteen supplier, and negotiate and administer service and supply contracts.
- Monitor supplier performance, ensuring compliance with agreed SLAs, quality standards and service requirements.

D. General Services Coordination

- Collaborate with the Facility Management team to maintain and improve company facilities.
- Manage incidents and coordinate corrective actions within general services.

E. Cost and Budget Control

- Monitor and optimize the budget allocated to general services and office materials.
- Prepare periodic expense reports and propose improvement initiatives.

F. Contract and Supplier Management

- Negotiate and manage service and supply contracts.
- Ensure compliance with SLAs and service quality standards.

G. Interdepartmental Coordination

- Collaborate with departments such as HR, Finance, IT, and others to meet operational needs.
- Support cross-functional projects related to workplace optimization.

H. Supervision and Leadership

- Lead and motivate the team, managing schedules, tasks, and performance evaluations.

I. Regulatory and Procedural Compliance

- Ensure all activities comply with legal regulations and internal policies.
- Implement corrective actions and continuous improvement measures in operational processes.

Requierements needed

Education

- Bachelor’s degree in business administration, Facility Management, or a related field.
- Fluent in English is a mandatory skills to be considered.

Experience

Minimum of 2 years of experience in general services, office management, or related areas, preferably in international corporate environments.

Personal Attributes

- Leadership and team management capabilities.
- Strong organizational skills, proactivity, and attention to detail.
- Excellent communication and negotiation skills.
- Ability to work under pressure in dynamic environments.
- Service-oriented mindset.
- Entrepreneurial spirit, creative problem-solving mindset.
- Self-motivated team player.
- Resilient – able to adapt and perform in changing customer and organizational environments, combined with a can-do attitude.
- Proven collaborative skills.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.