Office Secretary -Primary Care North

Meritus HealthHagerstown, MarylandOn-siteFull-timeNew grad, 0–1 yearsListed 1 day ago

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About this role

Monday- Friday, 9:00a-6:00p

Are you organized, detail-oriented, and passionate about delivering exceptional patient service? Were looking for a dedicated Office Secretary to support our fast-paced medical offices with outstanding clerical and administrative expertise.

What Youll Do:

- Greet and assist patients and clients both in person and over the phone

- Schedule appointments and verify insurance information accurately

- Maintain patient demographics and update records in the system

- Address patient questions or refer them to appropriate personnel when needed

- Keep patients informed about scheduling delays or changes

- Maintain confidentiality and compliance with all healthcare regulations

- Keep the medical office neat and well-organized, and assist with tasks like scanning, sorting mail, and preparing forms

Qualifications:

- Education: High school diploma or equivalent required

- Experience: Previous experience in a medical office setting and computer use preferred

- Skills:

- Strong communication and customer service skills

- Ability to prioritize and multitask in a busy environment

- Proficiency in maintaining confidential patient information

- Basic office equipment and computer literacy

Youll Thrive Here If You:

- Enjoy helping patients and keeping busy throughout the day

- Are comfortable working with electronic health records and scheduling systems

- Take pride in creating an organized, welcoming office environment

- Can adapt quickly to changing priorities and urgent requests

Caring for our Team

We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes:

- Health, Dental, and Vision Insurance
Coverage begins on the first of the month following your hire date .

- Life Insurance & Disability Coverage
Includes company-paid life insurance , as well as short- and long-term disability benefits to provide peace of mind.

- Paid Time Off (PTO)
A generous PTO program designed to help you recharge and maintain a healthy work-life balance.

- 401(k) Retirement Plan
Benefit from a robust company match to support your long-term financial goals.

- Education Assistance & Tuition Reimbursement
Support for your continued learning and career growth .

- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
Options to save pre-tax dollars for eligible healthcare and dependent care expenses.

- Shift Differential Pay
Team members working evening, night, or weekend shifts may be eligible for additional pay .

Happy to Help
At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.