Supply Parts Assistant (52325)

At Van Keppel, we're proud to be trusted partners to customers across the Midwest, providing industry-leading equipment, parts, service, and support. As we celebrate 100 years in business, we remain focused on the principles that have driven our success from the beginning: the perseverance and dedication of our employees, industry expertise, operational excellence, and an enduring commitment to customer success.

When you join Van Keppel, you'll become part of a team that values collaboration, integrity, accountability, and respect. Our culture is built on teamwork and mutual support, where people are willing to step up, help one another, and work together to solve challenges.

BENEFITS

- Medical, dental, vision, and prescription coverage

- Health Savings Account (HSA) options

- 401(k) with company match

- Company-paid life and AD&D insurance

- Supplemental insurance options

- Paid time off and company-paid holidays

- Employee referral bonus program

Employment will be contingent upon successful completion of a background check and drug screening.

JOB SUMMARY

The Supply Division Corporate Parts Assistant serves as a key support resource for the Supply Division and field-based Supply Outside Sales team. This position helps drive operational efficiency, inventory management, vendor relations, data integrity, and customer support activities across all Van Keppel Supply locations. By maintaining accurate information, supporting inventory initiatives, and collaborating across departments, the Corporate Parts Assistant contributes directly to customer satisfaction, inventory performance, and overall departmental profitability

ESSENTIAL DUTIES & RESPONSIBILITIES

- Assist with all facets of data entry and system administration activities.

- Support inventory management efforts by monitoring stock levels, evaluating inventory turns, anticipating demand, and identifying replenishment needs.

- Coordinate and place large stock orders with approved Supply Division vendors.

- Assist with vendor returns, CWI returns, PSR administration, and PPR administration.

- Maintain and correct inventory and product data within eXtend and other operating systems.

- Assist with GoldMine (CRM) data entry and maintenance.

- Prepare and manage reporting related to freight recovery, freight loss, and freight gain performance.

- Help identify and implement opportunities to improve inventory turns and inventory management processes.

- Communicate with customers, vendors, and internal departments to resolve issues and provide exceptional service.

- Partner with Supply Division locations to support operational consistency and best practices.

- Develop, maintain, and refine procedures that support inventory performance and operational efficiency.

- Monitor and support departmental key performance indicators (KPIs) established by leadership.

- Demonstrate flexibility and openness to organizational change while supporting continuous improvement initiatives.

- Maintain compliance with all company safety policies, procedures, and standard operating practices.

- Communicate effectively with all levels of the organization while demonstrating professionalism, integrity, and accountability.

- Perform other duties as assigned.

Qualifications

REQUIRED

- High school diploma or GED.

- Minimum five (5) years of experience in supply parts, construction equipment parts, industrial parts, or a related industry.

- Minimum three (3) years of inventory management experience.

- Minimum three (3) years of customer service experience.

- Valid driver's license with an acceptable driving record.

- Ability to obtain and maintain any required company driving qualifications.

PREFERRED

- Associate's or Bachelor's degree in Business, Supply Chain, Operations Management, or a related field.

- Previous experience supporting multiple locations or divisions.

- Supervisory or team leadership experience.

- Experience utilizing CRM and inventory management systems.

SKILLS & COMPETENCIES

- Strong proficiency with Microsoft Office Suite and business software applications.

- Knowledge of inventory management principles and inventory control processes.

- Strong analytical and business math skills.

- Excellent organizational and time management abilities.

- Strong verbal and written communication skills.

- Ability to prioritize tasks in a fast-paced environment.

- Customer-focused mindset with a commitment to service excellence.

- Self-motivated with the ability to work independently and collaboratively.

- Strong problem-solving and decision-making skills.

- Commitment to accuracy, process improvement, and continuous learning.

PHYSICAL REQUIREMENTS

- Frequently sit, stand, walk, bend, twist, reach, kneel, and squat throughout the workday.

- Ability to lift, carry, push, and pull up to 50 pounds with or without reasonable accommodation.

- Ability to safely handle inventory, parts, packages, and related materials.

- Ability to use standard office equipment, computers, and mobile communication devices.

- Ability to occasionally climb ladders or step stools to access inventory.

- Ability to safely use a box knife and other common warehouse tools.

- Ability to operate company vehicles when required.

- Ability to work both indoors and outdoors in varying temperatures and weather conditions

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation.

ENVIRONMENT & SAFETY

- Work is performed in a combination of office, warehouse, and customer-facing environments.

- Regular interaction with inventory, parts storage areas, and material handling equipment.

- Exposure to varying weather conditions when working outdoors or traveling between locations.

- Must comply with all company safety policies, procedures, and personal protective equipment requirements.

- Expected to actively support and promote a culture of safety throughout the organization.

- Position has been designated as Safety Sensitive.

Employment Disclaimer: The duties described above are general in nature for the level of work performed and are not intended to be used as a comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Management may assign other duties, activities, and responsibilities as it deems appropriate for the scope of this position and shall be considered a part of this job description. Management has the right to revise this position description at any time, and the duties and responsibilities listed herein do not qualify as a contractual agreement for employment at any time. The Company is an at-will employer, allowing the employee or the employer to sever the work relationship at any time, with or without notice, and with or without cause

Equal Employment Opportunity Policy: The G.W. Van Keppel Company maintains a policy of non-discrimination and complies with and supports all federal, state and local laws regarding employment discrimination. Specifically, the Company does not discriminate in employment opportunities or practices on the basis of race, color, gender, gender identity, sexual orientation, religion, national origin, age, citizenship status, pregnancy, mental or physical disability, marital status, veteran status, genetic information or any other characteristic to the extent prohibited by Federal, state or local law.