Inventory Fulfillment Specialist

We are HCSS. For the last 40 years, we have been developing software to help construction companies streamline their operations . Based in Sugar Land, TX, our mission is helping customers achieve excellence through our proven customer-centric, end-to-end solutions and exceptionally helpful service, while providing a great life for our employees. With this mission at the core of everything we do, HCSS is a pioneer and leader in the construction software space and a consistently recognized employer. We have earned Best Companies to Work for in Texas honors for 18 consecutive years and have been named a USA Today Top Workplace . HCSS has also been recognized by Built In as a Best Place to Work in Greater Houston and by Construction Executive for our technology innovation, reflecting our strong culture, industry leadership, and commitment to excellence.
WHO WE NEED: We’re currently looking for a Part-Time Fulfillment Specialist with high attention to detail and experience in processing and fulfilling orders to join the team and help support our customers with quality service. As a part time employee you will work up to 25 hours per week—Monday through Friday.
Qualifications:
- Exceptional attention to detail with ability to maintain 99%+ accuracy in order processing
- Strong organizational and time management skills to meet 2-3 day fulfillment windows
- Excellent written and verbal communication for cross-departmental coordination
- Ability to prioritize multiple tasks and handle urgent requests effectively
- Problem-solving skills to identify and resolve shipping/inventory discrepancies
- Ability to lift up to 50 pounds and stand for extended periods
- Comfortable working in a warehouse/fulfillment environment
- Proven ability to work independently with minimal supervision
- Flexibility to adapt to changing priorities and special project requirements

Preferred Qualifications:
- Three or more years of customer service and technical experience is preferred, but candidates with entry level experience also can be considered.

Role Responsibilities:
- Processing GPS orders, testing and assessing quality control for each hardware order.
- Finding faults and defects to submit for repairs in order to provide high quality products.
- Taking ownership of learning our GPS products and our inventory process.
- Daily documentation of each case in our CRM tool, Salesforce, and navigating through IntAcct, an accounting software.

BENEFITS & PERKS: Part of our mission is to provide a great life for our employees. We believe that when our people are happy, they do their best work. Some of the benefits and perks we offer include:
- Flexible hybrid schedule
- Medical, dental, and vision coverage with company-paid and employee-paid options
- Paid holidays, sick days, and personal time off
- Employee Resource Groups ( ERGs ) that foster connection and inclusion
- On-site amenities including a covered basketball court, soccer field, track, pickleball/tennis courts, gym, etc.
- Dog-friendly campus and WiFi-accessible courtyards
- 401(k) with a 5% company match
- Coverage for employee professional development and wellness
- And more!