Clinic RN Manager

Who We Are

PACE by IIH is empowering senior participants to age at home with dignity through personalized, comprehensive care plans that deliver high-quality health and human services along with strong community support. Through an interdisciplinary and participant-centered model of care, PACE by IIH is committed to improving quality of life, promoting independence, and providing compassionate support tailored to the unique needs of each participant. Our team works collaboratively to deliver innovative, community-based healthcare solutions that allow seniors to remain safely and comfortably in their homes while receiving the care and services they need to thrive.

Benefits

- 401(k)

- Dental insurance

- Employee assistance program

- Employee discount

- Flexible spending account

- Health insurance

- Health savings account

- Life insurance

- Paid sick time

- Paid time off

- Referral program

- Retirement plan

- Vision insurance

Job Summary
Under the supervision and direction of the Director of Nursing and Primary Care Clinic, the Clinic RN Manager is responsible for the daily operations of the primary care clinic and the nursing department. Supervises, directs and coordinates clinical staff functions. Responsible for ensuring
the clinical staff operates efficiently and effectively.

Essential Job Functions
Duties included, but not limited to:

- Manage and supervise daily clinic operations and nursing department; staffing, scheduling, nursing staff supervision and quality oversight.

- Responsible for the supervision of the clinical staff including Registered Nurses, Licensed Vocational Nurses, Medical Assistants Phlebotomists, Clinic Schedulers and Certified Nursing Assistants, which are based on the needs of each site.

- Training new employees, competency assessments, training development, coaching/counseling, evaluating performance and preparing written performance appraisals; listening to complaints and effectively resolving disputes or problems; taking corrective or disciplinary action; developing work schedules for subordinates; and approving leave requests.

- Supervises Clinic schedulers to ensure timely completion scheduling initials, reassessments, follow up and laboratory appointments.

- Participates as a member of the interdisciplinary team (IDT), including participation in care coordination meeting for new enrollees.

- Responsible for monitoring, reviewing and reporting of COVID19 testing and COVID-19 vaccination and other vaccination/immunization administered to recipients. Ensuring all necessary documentations are completed and accurate.

- Responsible for the implementation, monitoring and maintenance of all clinic logs, including monitoring, administering, and recording ordered medication.

- Oversees clinic supplies, expiry dates, and ensures clinic equipment is in operating condition including the isolation cart, emergency cart.

- Monitors clinic equipment maintenance and contacting outside vendors for upkeep and repairs.

- Coordinates all medication for IIH PACE, including the stocking of non-prescription medications, the ordering of prescription medications, the administering of medication in the PACE Center, and the monitoring of participant compliance. Arranges for delivery of needed medications and supplies to the participants home.

- Involved in the development and implementation of Quality Improvement activities; evaluates overall effectiveness of the center, implementing change and quality improvement, as needed.

- Provide for adequate staffing at the facility; fill in as needed during periods of short staffing

- May perform nursing duties including, executing physicians orders, assisting physicians in examinations or treatment, dispensing and administering medications, treating emergencies and screening patients for referrals, and performing intakes.

- Perform triage and physical assessments.

- Assists with preparing for California Department of Health Care Services (DHCS) and Centers for Medicare and Medicaid Services (CMS) audits.

- Assist in monitoring and completion of Quality Improvement reports; Precaution list, QI initiatives and matrix, Grievances, Incident reports and Med A reports.

- Monitors and assist in communicating with providers any IIH Pharmacy correspondence.

- Assists the Director of Nursing and Medical Director in hiring clinic staff.

- Communicates with weekend and after-hours on-call staff, following up on issues, as necessary.

- Reviews participant medical records to ensure timely and accurate and timely clinic staff documentation.

- Monitors nursing assessments and care plans timely completions.

- Monitor staff productivities with all clinic documentations and work related tasks and responsibilities.

- Ensures both staff and own personal and professional development through attendance of in-services, meetings and continuing education courses

- Acts as liaison with PCP in the event of an episodic illness; assists in coordinating services provided by PCP.

- Collaborate with Director of Nursing on any new and current project improvements for the department and IIH as a whole.

- Maintains confidentiality of participant information

- Attend and participate in staff meetings, in-services, projects, and committees as assigned.

- Adhere to and support the centers practices, procedures, and policies including assigned break times and attendance.

- Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.

- Be flexible in schedule of hours worked based on facility needs.

- May require use of personal vehicle.

Qualifications

Knowledge, Skills, and Abilities

- Knowledge of primary care clinic daily operations

- Broad knowledge base of physical, mental, and social needs of the frail elderly population.

- Knowledge of clinic medical equipment and instruments.

- Knowledge of common safety hazards and precautions to establish a safe work environment.

- Possess management and leadership skills and be able to manage staff greater than 10.

- Experienced in physical assessment and triaging.

- Skilled in multi-tasking, identifying problems and recommending solutions.

- Able to effectively prepare and maintain records, write reports, and respond to correspondence in a timely manner.

- Experienced in development and maintenance of department quality assurance.

- Ability to react calmly and effectively in emergency situations.

- Able to establish and maintain effective working relationships with participants, medical staff, staff members, and family caregivers in a pleasant, patient, and professional manner.

- Well organized, dependable, flexible, and resourceful.

- Effective oral and written communication skills.

- Computer skills required.

Working Conditions and Physical Demands

The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Ability to access all areas of the center throughout the workday.

- Ability to lift up to 35 pounds occasionally, 15 pounds frequently, and 7 pounds constantly; required to obtain assistance of another qualified employee when attempting to lift or transfer objects over 25 pounds.

- Requires constant hand grasp and finger dexterity; frequent sitting, standing, walking and repetitive leg and arm movements, occasional bending, reaching forward and overhead; squatting and kneeling.

- Some undesirable conditions at center may include exposure to odors, fumes, infections, dust, and dirt, which may be objectionable.

- Some travelling requirement to another IIH site for coverage as necessary.

- Local car travel frequently necessary; out-of-town travel is minimal.

Experience

- Minimum of three (3) years of health care experience with emphasis in geriatrics strongly preferred.

- Minimum of one (1) year of documented experience in Primary Care Clinic or similar setting.

Education and Certification

- Completion of an Accredited Nursing program

- Bachelors of Science in Nursing preferred

- Current California Registered Nurse License

- BLS certification

- Is medically cleared for communicable diseases and has all immunizations up-to-date before engaging in direct participant contact.

Core Values

- CARE is central to what we do, prioritizing the well-being, dignity, and independence of our senior participants.

- COMPASSION in every interaction, ensuring kindness, empathy, and understanding guide our care.

- CULTURE that reflects the diverse backgrounds of those we serve and fosters a workplace where every team member feels supported, valued, and empowered to grow.

- COMMUNITY that fosters connection, belonging, and support for participants and their families.

- COMMITMENT to quality improvement, innovation, and delivering healthier outcomes.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.