About this role
Provides technical customer support to ensure that all customers are satisfied with acquired DN products and services. Engages with customers to ensure understanding of product / service capabilities and operations. Trains customers in standard operational procedures and provides coaching / expertise to help resolve technical and procedural difficulties. Liaises with Incident Management, Service Delivery and other teams to help address unanticipated issues and situations.
Required Qualifications
Education or equivalent work experience required. Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Technical Support. Good business English skills (Written and spoken).