About this role
Tool Inside Sales Consultant
Location: Charlotte, NC 28273 (In-Office, No Remote)
Status: Full-Time, Salaried (No Commission)
Pay Rate: $50,000 – $70,000 / year
Schedule: Monday – Friday (40-hour work week)
The Role
Our client in Charlotte, NC is seeking an in-house Technical Sales Consultant to provide product guidance and order support for industrial equipment. This is a salaried, non-commission role with zero cold-calling and no travel required. The ideal candidate combines mechanical aptitude and strong communication skills to advise customers while assisting with light warehouse order fulfillment.
What You Will Do
Advise incoming customers over the phone on equipment selection based on their specific technical needs.
Explain technical differences, capabilities, and specifications across various industrial product lines.
Process customer orders and ensure all product pricing and catalog information remain updated.
Analyze sales performance metrics and collaborate with the marketing team on growth initiatives.
Package, palletize, and ship outbound customer orders carefully and accurately.
Unload freight containers, restock inventory, and maintain organized warehouse space.
### What You Will Bring
Strong mechanical inclination with the ability to easily understand and explain tools and industrial machinery. 1 year of Customer Service or prior sales experience
Professional verbal communication skills with a strong focus on active listening and customer service.
Excellent problem-solving abilities paired with exceptional organizational skills.
Capability to handle physical warehouse duties, including repetitive lifting over 40 lbs.
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Compensation / Pay Rate (Up to): $50,000.00 - $70,000.00 Per Year