About this role
For the setup of a long-term Oracle HCM support service, we are looking for an experienced **Oracle HCM Lead / Core HR Consultant**.
The role is part of a specialized expert pool supporting an international client with productive Oracle HCM topics on a flexible, on-demand basis. The focus is on issue analysis, configuration, smaller enhancements, and functional coordination of support requests.
**Project setup:**
* **Contract:** Freelance
* **Location:** Remote
* **Workload:** Flexible assignments based on actual demand with no guaranteed minimum volume
Tasks
* Support in a productive Oracle HCM environment with a focus on Core HR
* Functional issue analysis and incident resolution
* Configuration and implementation of smaller changes and new features
* Root cause analysis for more complex issues
* Support with Oracle Service Requests
* Assessment of impacts from Oracle quarterly releases
* Support with testing and regression testing
* Functional triage and routing of topics to other Oracle specialists
Requirements
* Several years of hands-on Oracle HCM Cloud experience
* Strong expertise in Oracle Core HR
* Experience in productive application support
* Hands-on experience with bug fixing and root cause analysis
* Experience with Oracle HCM configuration and enhancements
* Experience with quarterly releases and testing
* Confident communication with business and IT stakeholders
* Very good English skills
Nice-to-haves
* Experience with Oracle Help Desk
* Knowledge of additional Oracle HCM modules
* Experience with Oracle SRs
* Previous experience as HCM Lead or Service Lead