About this role
- Understands and upholds Chicos, Employment Guidelines, policies, standards and procedures.
- Understands and follows all management policies and promotes Chico culture by using Servant Leadership as primary management structure/philosophy.
- Is responsible for the management, supervision and service for all Food and Beverage operations.
- Manages F&B labor and food costs to meet targeted goals.
- Plays an active role in the planning and implementation of menu items and daily specials, collaborating with the Executive Chef, and outlet managers
- Coordinates product purchasing for all kitchens. Manages cross-purchasing, and volume purchasing.
- Is responsible for managing POS programming, equipment, manuals, and reports.
- Is responsible for use and development of restaurant Reservation software to capture the full potential of the software.
- Develops and maintains process for receiving and securing all F&B goods.
- Participates in F & B hiring, interviews, performance management and discipline.
- Assigns and oversees detailed training plan (department orientation) for all new F&B Staff.
- Ensures department managers Develops and oversee carry out their role regarding cost control, safety, scheduling, training, ordering, inventory, HR,
- Maintains inventory of flatware, glassware and plates for all kitchens.
- Manages Linen ordering, cost and storage.
- Ensures F&B Dress Codes, appearance, uniform guidelines are being followed.
- Manages all F&B uniform inventory. Issues appropriate uniforms to new employees.
- Is responsible for managing performance of F&B Managers in an ongoing, consistent manner. Addresses conflicts and discipline privately. Uses proper documentation.
- Is responsible for monitoring job satisfaction and individual development of directly supervised managers.
- Develops new avenues for staff education. New Passport classes, farm tours, food and wine shows etc
- Is responsible for daily regular contact with F & B Department Managers assuring they have the tools and support to be successful in their positions.
- Participates in F & B hiring, interviews, performance management and discipline.
- Is responsible for overseeing all F & B storage areas and use of space.
- Ensures department managers complete inventory on the 1 st of each month.
- Coordinates with Accounting and support staff to ensure invoice SOPs are followed.
- Facilitates monthly Department huddles in all departments
- Attends monthly Managers Huddles, and comes prepared with required accounting figures.
- Facilitates weekly Food and Beverage meetings
- Participates in Chicos Passport program, ensuring all staff attend necessary classes and complete Passports in the prescribed time frame.
- Is responsible for cleanliness and sanitation of all food storage areas.