Account Manager

STERIS 通过在全球范围内提供关于医疗保健和生命科学的创新型产品和服务解决方案，帮助客户打造更健康、更安全的世界。

## Position Summary 岗位概述

Achieve company sales and profit objectives in the assigned sales territories and build up network of dealers and sub-dealers. Engage with good potential dealers and develop them having the ability to market our product and achieve sales target in a short time period.

Senior account managers need to possess extensive sales experience, good communication and negotiation skills, teamwork and leadership skills. They should be able to quickly adjust sales strategies in a constantly changing market environment and lead the team to achieve sales goals. At the same time, they also need to have a high sense of responsibility and professionalism in order to maintain the company's image and customer relationships.

在指定区域内，达成公司销售和利润指标，建立经销商及二级经销商网络，维护并培养有潜力的经销商，使之短期内能够做产品营销并且达成销售指标。

高级客户经理需要具备丰富的销售经验、良好的沟通能力和谈判技巧、团队协作能力和领导能力。他们应该能够在不断变化的市场环境中迅速调整销售策略，带领团队实现销售目标。同时，他们还需要具备高度的责任心和敬业精神，以维护公司形象和客户关系。

## What You Will Do 岗位职责

- Achieve assigned quarterly and yearly sales revenue in the assigned sales territories through the management of dealers / distributors. Support dealers by products training, technical/academic solution for customers’ complaint. Facilitate dealers/distributor to sell STERIS products to end-users. Monitor all the business process to ensure the smooth business flow, especially for VIP hospitals and customers. Maintain close contact with customers, understand their needs, establish and maintain good customer relationships

在指定销售区域内，通过代理商管理达成季度及年度的销售指标。支持代理商，包括提供产品培训，提供技术/学术方案解决客户投诉。推进代理商销售STERIS产品给用户。监督所有销售流程以确保业务正常进行，特别是关键医院客户，与客户保持紧密联系，了解客户需求，建立并维护良好的客户关系。

- After-sales service and support Assist customers in solving problems encountered during the use of products or services, providing timely technical support and after-sales service

售后服务与支持：协助客户解决使用产品或服务过程中遇到的问题，提供及时的技术支持和售后服务。

- Formulate specific sales strategies and plans based on customer needs and market conditions, including target customers, sales targets, and sales forecasts.Representing the company in business negotiations with customers, including contract terms, prices, delivery cycles, etc., ensuring the fairness of contract terms and the company's interests.Ensure maximum customer support is provided by STERIS distributors within the Territory through daily sales management.

根据客户需求和市场情况，制定具体的销售策略和计划，包括目标客户、销售目标和销售预测。代表公司与客户进行商务谈判，包括合同条款、价格、交付周期等，确保合同条款的公平性和公司利益。

- Keep a close eye on market dynamics and competitors, conduct market research and analysis, and provide reference for the improvement and promotion of the company's products or services.，participating in the local congress or medical show along with dealers to promote STERIS products and branding.

密切关注市场动态和竞争对手，进行市场调研和分析，为公司产品或服务的改进和推广提供参考。和代理商一起参与地区论坛或展会宣传STERIS产品和品牌。

- Submit sales performance reports to superior leaders on a regular basis, including key indicators such as sales volume, profit, and customer satisfaction. including but not limited in forecasts.

定期向上级领导提交销售业绩报告包括但不限于销售预测。

- Identify and assess potential sales risks, such as customer credit risk, contract risk, etc., and take appropriate measures to prevent and manage them.

识别并评估潜在的销售风险，如客户信誉风险、合同风险等，并采取相应措施进行防范和管理。

- Comply with the spirit and letter of laws, government regulations and company policies including Foreign Corrupt Practices Act. His/her attitude and behavior reinforce company policies and programs by exhibiting and expecting the highest standards of performance and professional conduct. Undertake and define a program of self-development.

遵守法律、法规及公司规章制度，包括反腐败法。工作态度和行为要符合公司规章制度，保持高水平的绩效表现及专业水平，持续自我提高和发展。

- Handle other duties and responsibilities as are periodically assigned or requested.

履行被公司指派的其他职责。

## The Experience, Skills and Abilities Needed 经验、具体技能及业务要求

- Bachelor or college’s degree or above in Medical Science.

本科或大专学历，主修医学。

- Minimum 6 years documented technical sales and dealer management experience in the pharmaceutical / biotech / research industry; prior regional related sales experience preferred.

六年以上医药/ 生物科技行业技术型销售以及代理商管理经验。有相关区域销售经验者优先。

- Be able to read, write and speak English and Mandarin Chinese.

能够读、写、说英语和中文。

- High degree of interpersonal skills and have good sales track record.
优秀的人际交往能力和销售历史记录。
- Demonstrate ability to work independently and manage own time effectively.

独立处理工作，有效管理自己的工作时间。
- Good working attitude. Positive, proactive and customer service manner with externally and internally.

良好的工作态度。积极主动，客户服务意识强。
- Excellent communication, presentation and negotiation skills.

优秀的沟通、表达和谈判能力。
- A good team-player.

良好的团队合作精神。
- Result oriented.

结果导向。
- Experience in infection control is preferred.

有感控经验者优先。

#LI-KG1

STERIS 是全球首屈一指的产品和服务计划，旨在为患者提供帮助，重点关注预防感染。我们帮助客户创造世界和圣人，并提出产品和服务创新，在生命领域和科学领域，在世界范围内进行创新。请在 www.steris.com 上查看更多信息。

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