Director of Operations – Site Leader

Hale Products, Inc.Massachusetts, United StatesOn-siteFull-timeStaff, 8–12 yearsListed 3 hours ago

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About this role

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

Who is IDEX Health & Science (IH&S)?

As a business unit of IDEX Corporation, IH&S has a long history of driving growth in life sciences and healthcare by embracing innovation and redefining the supplier-customer relationship. The work we do every day allows us to discover key insights and break new ground to create some of the most meaningful technologies that have a lasting impact on companies, industries, and society. One of business segments is called Life Science Optics, the other Life Science Fluidics and we are looking to add more talent to the team.

IDEX HEALTH & SCIENCE, LLC:

IDEX Health & Science is the global leader in life science fluidics, microfluidics, and optics, offering a three-fold advantage to customers by bringing optofluidic paths to life with strategic partnerships, solutions, and expertise. As one of the few companies in the world with component, sub-system, and application-level experts, IDEX Health & Science helps instrument developers solve the most demanding fluidic and optical challenges in a wide array of applications. With over 1,000 employees around the world, we believe partnership will change the way the world innovates, leading to new technologies that improve our health, protect our planet, and enrich our lives. For more information visit: www.idex-hs.com Our formula for success is simple. We work hard to maintain a culture where you can own your work; you are encouraged to try new ideas in a collaborative environment; and you can apply your skillset to enable our clients to gain a competitive advantage in their own market. At IDEX Health & Science, you have the opportunity to work with a great group of people, mentor others, and build a great future.

Key Responsibilities

Operational Leadership

- Provide strategic leadership and oversight of all manufacturing and operational activities to achieve safety, quality, delivery, cost, and customer satisfaction objectives.
- Lead all aspects of production operations, including workforce planning, procurement, inventory management, capacity planning, manufacturing processes, yield improvement, and cost reduction initiatives.
- Establish, implement, and continuously improve operational processes, procedures, and performance standards to drive efficiency and operational excellence.
- Develop and implement structured planning and scheduling processes that optimize resources and ensure customer commitments are met.
- Ensure manufacturing operations consistently achieve production, quality, and delivery targets while operating within established cost parameters.
- Monitor operational performance through key performance indicators (KPIs), identifying opportunities and implementing corrective actions when necessary.

Continuous Improvement & Change Management

- Drive a culture of continuous improvement through the application of Lean Manufacturing principles, productivity metrics, and problem-solving methodologies.
- Work cross functionally on initiatives that improve efficiency, reduce waste, increase throughput, and enhance overall operational effectiveness.
- Identify root causes of operational variances and implement sustainable corrective and preventive actions.
- Champion operational change management efforts to ensure successful adoption of new systems, processes, and best practices.

Operational Excellence & Quality

- Ensure products are manufactured to established quality standards and delivered on time to meet customer expectations.
- Maintain compliance with ISO requirements and support all internal and external audits, corrective actions, and employee training initiatives.
- Partner with Quality and lead Manufacturing Engineering teams to drive process capability, product quality, and regulatory compliance.
- Lead preventive maintenance strategies that maximize equipment reliability, uptime, and manufacturing performance.

Safety & Environmental Leadership

- Foster a culture where safety is a core organizational value.
- Partner with EHS Leader to develop and implement proactive safety, ergonomic, and risk-reduction programs to prevent workplace injuries and incidents.
- Ensure compliance with all applicable safety, environmental, and regulatory requirements.
- Drive continuous improvement in safety performance through employee engagement, training, and accountability.

Supply Chain & Inventory Management

- Partner with Supply Chain leadership to optimize sourcing strategies, inventory performance, supplier relationships, and material flow.
- Implement effective inventory management practices that improve working capital performance while maintaining service levels.
- Drive improvements in ERP utilization and system functionality to support operational efficiency and informed decision-making.

Financial & Strategic Management

- Lead the development and execution of Annual Operating Plans, operating budgets, and strategic initiatives.
- Assume overall accountability for manufacturing profitability, cost performance, productivity, and operational efficiency.
- Evaluate and justify capital investments that support capacity expansion, process improvements, safety enhancements, and strategic growth.
- Ensure facilities, equipment, and operational infrastructure support both current business requirements and future growth objectives.

Leadership & Talent Development

- Serve as the Site Leader for the Middleboro, MA site including oversight and engagement of the IH&S and IDEX MPT (Materials Processing Technologies) teams. While this role has direct accountability for the IH&S Operations at the site, this leader will also indirectly oversee the MPT teams at the site and partner with the MPT Leadership team on site related needs and activities for that business.
- Lead, coach, and develop direct and indirect team members to maximize engagement, performance, and career growth.
- Build high-performing teams through effective recruitment, onboarding, training, succession planning, and talent development practices.
- Maintain clear accountability and performance expectations across all operational functions.
- Lead the site through all elements of the IDEX Operating Model, including Daily Management, Goal Deployment, Monthly Business Reviews, 80/20 Focus, and the Organization & Talent Cycle.
- Collaborate effectively across functions to foster alignment, teamwork, and business success.

Education & Experience Required

- Bachelor's degree in Engineering, Operations Management, Business, Supply Chain, or a related field.
- 10+ years of progressive manufacturing operations leadership experience, including leadership of multiple operational functions.
- Proven track record of driving operational improvements, productivity gains, quality enhancements, and cost reductions.
- Experience leading teams through organizational change and operational transformation.

Preferred

- Advanced degree (MBA, Master's in Engineering, Operations, or related field).
- Lean Certification, Six Sigma Certification, or equivalent continuous improvement credentials.
- Experience within a highly regulated manufacturing environment.
- Experience leading ERP optimization and business system improvement initiatives.

Knowledge, Skills & Competencies

- Demonstrated success leading manufacturing operations with measurable and sustainable business results.
- Strong expertise in Lean Manufacturing, Continuous Improvement, Operational Excellence, and Change Management.
- Strategic thinker with the ability to translate business objectives into executable operational plans.
- Proven ability to lead organizational transformation and drive adoption of new processes and systems.
- Strong financial acumen with understanding of operational impact on growth, profitability, working capital, and cash flow. Excellent analytical, problem-solving, and decision-making skills.
- Strong knowledge of ERP systems and manufacturing planning tools.
- Ability to influence and collaborate effectively across departments and organizational levels.
- Highly effective communicator with exceptional verbal, written, and presentation skills.
- Results-oriented leader with a strong sense of accountability, urgency, and ownership.
- Demonstrated ability to manage conflict, build relationships, and lead high-performing teams.

IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws. Attention Applicants:  If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at [email protected] for assistance with accommodation. These contact tools may be used only by individuals with a disability for accommodation requests.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

Total Rewards
The compensation range for this position is $112,700.00 - $169,100.00, depending on experience. This position may be eligible for performance based bonus plan.

Benefits Package

Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page:  https://www.idexcorp.com/careers/our-benefits-and-rewards/

IDEX is an Equal Opportunity Employer . IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

Attention Applicants:  If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at [email protected] for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.

This posting is for an existing vacancy.
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Artificial intelligence is not used to screen, assess or select applicants.
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