Technical Product Manager

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Team Overview
What: we drive credit risk solution delivery as technical product managers

How: we deliver new products to market, enhance existing products, modernize our platforms and products, and innovate new technical solutions for customers

Who: Technical product mangement leader will be Carla Leatherman

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

Overview

We are seeking a Technical Product Manager, Advisor to own technical delivery and application outcomes for a major product area or program workstream. You will translate strategy into a feasible 2–3 PI roadmap and lead multiple teams through design, build, testing, release, adoption, and continuous improvement.

This role may support real-time products and partners with Solutions, Data Science, Analytics, Compliance, Engineering, and Operations to deliver scalable credit risk solutions.

Success requires technical fluency, concise communication, independent judgment, and influence across a complex matrix. The TPM Advisor aligns partners, manages dependencies, and escalates issues with clear options and trade-offs.

Why the role exists: Turn product strategy into coordinated technical delivery for complex, multi-team initiatives, specifically for our online credit risk products.

Outcomes it drives: Predictable delivery, scalable and compliant solutions, stronger adoption, reliability, customer value, and growth.

What the person owns: The roadmap, priorities, dependencies, risks, cross-functional decisions, release readiness, launch, and continuous improvement for online credit risk products.

Required Knowledge And Experiences

Core Responsibilities

Workstream Strategy & Delivery Leadership

- Translate strategy into a feasible, KPI-aligned roadmap for a major workstream across multiple teams and 2–3 PIs.
- Own priorities, sequencing, capacity assumptions, delivery waterlines, dependencies, and readiness criteria.
- Lead strategic Alternative Credit initiatives, including Alternative Data, Blended Scores, integrations, compliance, modernization, and customer onboarding.
- Resolve competing priorities using customer value, impact, risk, feasibility, urgency, and opportunity cost.
- Maintain predictable delivery by surfacing trade-offs and driving timely corrective action.

Cross Functional Program Leadership

- Lead complex delivery across Solutions, Engineering, Data Science, Analytics, Compliance, Operations, Architecture, Customer Success, and support teams.
- Turn roadmap commitments into outcome-based plans with clear milestones, owners, forecasts, dependencies, and success measures.
- Manage cross-team risks, impediments, and decisions; escalate with clear options, impacts, and recommendations.
- Establish planning, forecasting, risk-review, and KPI cadences that improve transparency and accountability.
- Provide stakeholders clear visibility into delivery health, changes, and corrective actions.

Product Development Lifecycle Ownership

- Own delivery from discovery and commitment through launch, adoption, and iteration.
- Maintain traceability across outcomes, roadmap commitments, requirements, delivery plans, releases, and results.
- Re-plan using customer feedback, KPIs, regulatory changes, risk, capacity, and readiness.
- Lead discovery, requirements, and solution trade-offs for complex, high-visibility initiatives.
- Ensure regulatory, model-governance, audit, data-quality, operational, and customer requirements are met.

Quality, Risk & Operational Readiness

- Lead workstream-level delivery, technical, operational, security, compliance, regulatory, and customer risk management.
- Maintain mitigation plans, escalation paths, release gates, readiness reviews, and clear accountability across teams.
- Balance timeline, scope, quality, technical debt, and operational risk in delivery recommendations.
- Partner with engineering to monitor reliability, defects, stability, and post-launch outcomes.
- Use root-cause analysis and lessons learned to reduce recurring issues and rework.

Technical Expectations

The Technical Product Manager understands application architecture, data flows, integration patterns, cloud constraints, and operational considerations well enough to guide delivery decisions with engineering.

- Partner with engineering and architecture on application design, implementation, testing, documentation, and operational readiness.
- Guide data-processing and integration decisions involving data movement, performance, resilience, debugging, and environment readiness.
- Partner with Data Science and Analytics to productionize models, features, score workflows, monitoring, and performance measures.
- Balance customer value, compliance, reliability, scalability, time to value, and technical debt.
- Communicate requirements, decisions, risks, trade-offs, and status clearly to technical teams and leaders.

Leadership Expectations

Lead through influence and ambiguity, align teams on priorities and trade-offs, and operate independently while strengthening delivery practices and outcomes.

- Set clear workstream priorities and delivery guardrails while empowering teams to execute.
- Build commitment through evidence, transparency, and clear trade-offs.
- Influence stakeholders without direct authority and maintain alignment through change.
- Coach junior TPMs and partner teams on planning, execution, risk, and accountability.

Qualifications

- Typically 8+ years in technical product management, application development, engineering, systems analysis, or data-processing delivery, including ownership of a major workstream across multiple teams.
- Bachelor’s degree required; financial services, insurance, or banking experience preferred.
- Experience with Agile/Scrum or SAFe delivery from requirements through post-launch adoption.
- Proven ability to translate strategy into a KPI-aligned 2–3 PI roadmap with priorities, capacity, waterlines, dependencies, and trade-offs.
- Demonstrated ownership of multi-team execution, credible forecasts, cross-functional decisions, and corrective action.
- Experience leading risk, quality, release, and operational readiness, including evidence-based escalation and post-launch improvement.
- Strong technical partnership skills across application design, data processing, integrations, cloud platforms, performance, resiliency, and operational readiness.
- Clear written and verbal communication for business, technical, and senior leadership audiences.
- Ability to influence without authority and strengthen the practices of junior TPMs and partner teams.
- Preferred: Experience with credit risk, consumer reporting, FCRA, model governance, alternative data, scores or predictive models, cloud modernization, and GCP or AWS in an online environment; SAFe PO/PM or related certification.

Expectations in the First 90 Days

- Learn the product strategy, application ecosystem, delivery model, FactorTrust platform, Alternative Data products, Blended Scores, customer use cases, and regulatory context.
- Build strong partnerships across Product, Engineering, Data Science, Analytics, Compliance, Operations, Legal, Marketing, and Customer Success.
- Assess the roadmap, delivery health, dependencies, quality controls, and operational risks; recommend an initial 2–3 PI plan.
- Establish a multi-team cadence for planning, forecasting, risk review, decisions, KPI reporting, ownership, and escalation.

What You’ll Accomplish Beyond 90 Days

- Independently lead discovery, solution design, delivery, testing, release, and adoption for complex initiatives.
- Own a feasible, KPI-aligned roadmap and delivery waterline across multiple teams and 2–3 PIs.
- Drive Alternative Credit and FactorTrust initiatives from concept through production, including compliance and modernization work.
- Lead quality, risk, release, and operational readiness; identify exposure early and drive mitigation.
- Deliver measurable improvements in customer value, adoption, reliability, compliance, efficiency, and growth.
- Introduce reusable planning, forecasting, governance, and readiness practices

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good , which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion Job Title

Advisor, Product Management