Analyst - Business

Why You’ll Love EECOL

When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career you can be proud of. There are endless opportunities with our promote-within culture!

What’s in it for You

- Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work!

- Enjoy regular salary reviews and incentive opportunities.

- EECOL is not just a job, but a company where you can learn, develop, and build your career! All training provided.

- A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, life insurance, vision care, education assistance and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future!

- Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and much more.

As an Analyst - Business, you will work with internal organization partners to analyze critical business challenges, gathers detailed project requirements, and document functional requirements and process flows. You will work with a cross-functional ecommerce team to ensure appropriate solutions are developed, tested, and delivered to stakeholder expectations. You will work to understand and report on the impact of deliverables.

Responsibilities:

- Works with project managers and user experience analysts to facilitate requirements sessions or interviews with customers, business partners, and cross-functional team members to justify a business case.

- Based on requirements, develops user stories, activity diagrams, other detailed requirements documents, plans for delivery, and plans to monitor and measure the impact.

- Collaborates with technical counterparts in information technology and development resources to create and validate business requirements and project specification documents.

- Works with user experience analysts, teammates, and development teams to produce high-fidelity prototypes, research, and functionality demos.

- Presents functional requirements to development, UX, quality assurance, and technical architecture teams, and represents stakeholders while addressing technical questions throughout the agile iterations.

- Works with quality assurance analysts to create test plans and/or execution test scenarios to support requirements validation, user acceptance testing (UAT) and system testing.

- Provides mentorship and guidance to less experienced analysts.

Experience:

- Bachelor's Degree required.

- 3 years required, 5 years preferred experience of digital or related field, preferably in B2B.

- 3 years required, 5 years preferred business analysis experience in a software or systems role.

- 1 year required, 5 years preferred experience in product ownership, management, or other product lifecycle related experience.

- 1 year required, 5 years preferred experience global, localization, and multi-language/multi-currency, platforms a plus.

- 3 year's required, 5 years preferred experience in digital channels, including web, mobile, apps and social; experience with scanning and mobility solutions a plus.

- 1 year required, 3 years preferred experience driving requirements with UX, CX, and Analytics teams a plus.

- Strong understanding of Product Management or Product Owner methodologies, practices, and Product Lifecycle

- Demonstrated ability to create current state analysis, process maps and flows, business requirements documents (BRDs), functional requirements documents (FRDs), User Stories/Epics/Features, test cases, use cases and requirements pertaining to data, interface, usability, security and other disciplines as required.

- Working knowledge of the Software Development Lifecycle (SDLC).

- Demonstrated ability to capture requirements, customer feedback, information gathering sessions and other meetings with detailed notes.

- Deep understanding of UX principles and best practices, specifically as they relate to the translation of business requirements to user interfaces, customer validation and feedback, and the holistic digital journey.

- Demonstrated ability to work harmoniously with a cross-functional team of project managers, designers, content experts, developers, business analysts and others to create a world-class experience.

- Demonstrated ability in working with a project manager to assist with high-level project documentation such as scope, overview and charter documents.

- Working with and creating change management plans that measure the results or drive additional improvements.

- Ability to present difficult concepts to an audience in easy to understand language and slides.

- Outstanding written and verbal communication skills.