Retrofit and Reliability Engineer

Job Requirements

POSITION: Retrofit and Reliability Engineer

Who We Are:

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you. The achievers and courageous challenge-crushers we seek, have the following characteristics and skills

What You will Do:

The contractor will support Retrofit Management activities by maintaining retrofit data, generating reports, coordinating with internal teams, and assisting with project tracking. Work centers around CRM Microsoft Dynamics, Excel, Power BI, and core O365 tools.

Retrofit Tracking & Data Management

- Create, update and maintain retrofit status for aircraft and major assemblies in CRM Microsoft Dynamics.
- Create and manage Excel tracking tables used by Product Support Engineers (PSEs), Airline Support Managers (ASMs), Asset Management (AMP), Provisioning and operators.
- Collect, validate, and reconcile operator-provided retrofit data.

Reporting & Analytics

- Build and maintain Power BI dashboards for spares, failure rates, completions, and other CRM-driven metrics.
- Use or learn DAX and basic SQL logic to support custom report calculations.

Communication & Collaboration

- Manage daily communication via Outlook; collaborate through Teams and SharePoint.
- Support meetings with PSEs, ASMs, and Supply Chain by providing accurate data and status updates.
- Maintain organized documentation and shared files.

Project & Task Management

- Assist with project scheduling and task prioritization using Teams Tasks/Planner.
- Support procurement planning, rotable coordination, and milestone tracking across retrofit programs.
- Support preparation of Service Bulletins to implement design changes, inspect for field issues, or to address quality escapes in the field. Implement effective and cost conscious retrofit plans.
- Management of our product support requirements including tracking operational interruptions, component reliability, removals, repair development, spare asset availability, and spare part sales.

What You Will Bring:

- This position requires an B.S. degree in the appropriate discipline and 3 years of relevant experience. In the absence of a degree, 5 years of relevant experience is required.
- Experience working in the Aerospace Industry preferred.

Technical

- Excel (Advanced): pivot tables, formulas, data cleanup, and macros as needed.
- Strong O365 skills (Outlook, Teams, SharePoint, PowerPoint).
- Ability to learn or use Power BI, DAX, and SQL logic.
- Familiarity with CRM systems; MS Dynamics preferred.
- Ability to read and interpret engineering drawings
- Ability to use or learn ERP software; SAP preferred

Analytical & Organizational

- High attention to detail working with aircraft and assembly-level configuration data.
- Strong ability to analyze, structure, and validate data quickly and accurately.

Communication

- Clear and professional communication with engineering teams and ASMs.
- Ability to prepare concise updates and documentation.

Deliverables

- Updated CRM entries and case creation for assigned retrofit programs.
- Accurate Excel tracking tables for internal teams and operators.
- Daily/weekly Power BI dashboards and reports.
- Meeting notes, action trackers, and SharePoint-managed documentation.

Pay Range: $72,000 - $ 75,000

Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.

Work Requirements:

This role is considered an on-site position located in Chula Vista, CA

- You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.

Travel requirements: Due to the nature of the work, no travel is required.

Citizenship requirement: Due to the nature of the work, U.S. person is required.

Benefits:

- 401(k)
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance, Short/Long Term Disability
- Paid time off
- Referral program