Manager, Food Safety & Quality

Lead the Food Safety & Quality Assurance agenda for KFC Latin America & Caribbean, protecting our consumers and the KFC brand while enabling sustainable business growth.

The FSQA Manager is responsible for building and strengthening the systems, capabilities, governance, and partnerships required to consistently deliver safe, high-quality food across KFC LAC restaurants, suppliers, distributors, and franchise partners.

The role will translate global Yum! and KFC FSQA standards into effective regional and market execution, proactively identify and mitigate food safety and quality risks, and drive continuous improvement across the system.

This position serves as a key FSQA partner to Operations, Supply Chain, Innovation, franchisees, suppliers, and other functions, balancing strong technical standards with practical solutions that can be successfully implemented and scaled across diverse LAC markets.

- Bachelor's degree in Food Science, Food Technology, Microbiology, Food Engineering or related discipline.
- Typically 7–10 years of progressive experience in food safety, quality assurance, food manufacturing, restaurant systems, supply chain, or related areas.
- Strong understanding of food manufacturing, supplier quality management, restaurant food safety, auditing, risk management, and quality improvement systems.
- Experience working across multiple markets, business units, franchise organizations, or complex stakeholder environments preferred.
- Poultry science or poultry processing experience strongly preferred.
- HACCP certification required; food safety auditing or recognized food safety management system certification strongly preferred.
- Strong ability to assess risk, identify root causes, make sound decisions, and determine appropriate escalation.
- Demonstrated ability to influence senior stakeholders and business partners without relying on direct authority.
- Strong business judgment and ability to balance technical requirements with operational and commercial realities.
- Strong analytical skills with ability to translate data into priorities and action.
- Excellent project and program management capabilities.
- Strong communication and presentation skills, including the ability to simplify complex technical topics for non-technical audiences.
- Ability to lead through ambiguity, manage multiple priorities, and operate effectively in a geographically dispersed organization.
- Demonstrated people leadership, coaching, and capability-building skills.
- Strong proficiency with Excel, PowerPoint, Word, and relevant FSQA/data management systems.
- Spanish and English proficiency required; Portuguese is a plus.

Salary Range: $110,500 to $152,010 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.