Instructional Design Manager

The Instructional Design Manager is a working manager responsible for leading a small team of instructional designers while directly designing and delivering high-impact learning solutions that build capability across the KFC system. This role partners with cross-functional stakeholders to identify performance needs, create scalable training programs, and drive readiness strategies that support key business initiatives, including product launches, operational process improvements, technology implementations, and people programs.

Balancing people leadership, project leadership, and hands-on instructional design, this role ensures learning solutions are aligned to business priorities, effectively prepare restaurant teams for change, and contribute to improved operational performance and business results.

Education

- Bachelor's degree in Instructional Design, Adult Learning, Organizational Development, Human Resources, Communications, Education, or a related field.
- Equivalent experience may be considered in lieu of degree requirements.

Experience

- At least 8 years of experience in instructional design, learning and development, training design, organizational capability, or a related field.
- Experience designing and developing enterprise-scale learning programs and readiness strategies.
- Experience leading complex projects and influencing cross-functional stakeholders.
- Prior people leadership, team lead, coaching, or mentoring experience preferred.
- Experience creating learning solutions across multiple delivery modalities and platforms.

Technical Skills

- Strong understanding of adult learning principles and instructional design methodologies.
- Experience applying ADDIE, SAM, and other learning design frameworks.
- Experience with learning technologies, including Learning Management Systems (LMS), Learning Experience Platforms (LXP), Content Management Systems (CMS), and related tools.
- Strong project management, planning, and prioritization capabilities.
- Proficiency in Microsoft Office applications and learning content development tools.

Behavioral Competencies & Mindset

- Strategic thinker with a strong bias for action and execution.
- Demonstrated ability to influence without authority across multiple stakeholder groups.
- Strong consultative, communication, and relationship-building skills.
- Agile and adaptable in a fast-paced, evolving environment.
- Passion for developing people capability and improving business performance through learning.
- Continuous learner who embraces innovation and challenges the status quo.

Salary Range: $110,500 to $123,405 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.